Exotel (Big Data) — Funding, Investors & Signals 2026

Exotel

The Customer Engagement Platform delivering delightful CX at scale for HDFC, Swiggy, Ola, Flipkart, GoJek, 6k+ clients.

Founded 2011 India

India 607 employees Series D Total: $925.71M Big Data, Cloud Infrastructure +6

Exotel is an emerging market’s leading full stack customer engagement platform and business-focused virtual telecom operator, founded in 2011 and headquartered in India. The company's slogan "The Customer Engagement Platform delivering delightful CX at scale for HDFC, Swiggy, Ola, Flipkart, GoJek, 6k+ clients" reflects its commitment to delivering exceptional customer experience. Exotel's cloud-based product suite powers 50 million engagements daily for over 6000 companies in India, SE Asia, the Middle East, and Africa. Notably, some of the fastest-growing companies in the region, including Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, and Oyo, manage their customer engagement with Exotel’s omnichannel contact centre, a suite of communication APIs, and conversational AI platform over the cloud. With a recent $40.00M Series D investment at 03 January 2022 from Steadview Capital, Exotel has cemented its position as a key player in the messaging and SaaS industries. The company's impressive $50 million in ARR underlines its strong financial performance and growth potential.

Funding Stage	Amount	Investors	Lead Investors	Date
Series D	$40.00M	1	Steadview Capital	03 Jan 2022
Series C	$35.00M	6	Blume Ventures, A91 Partners +4	29 Sep 2021
Venture Round	INR450.00M	6	Blume Ventures, A91 Partners +4	02 Jun 2021
Venture Round	INR400.00M	1	A91 Partners	10 Dec 2020
Seed Round	$205.88K	1	Artha India Ventures	05 Feb 2013
Seed Round	$500.00K	2	Blume Ventures, Mumbai Angels	27 Mar 2012

Funding Stage

Amount

Investors

Lead Investors

Date

Series D

$40.00M

Steadview Capital

03 Jan 2022

Series C

$35.00M

Blume Ventures, A91 Partners +4

29 Sep 2021

Venture Round

INR450.00M

Blume Ventures, A91 Partners +4

02 Jun 2021

Venture Round

INR400.00M

A91 Partners

10 Dec 2020

Seed Round

$205.88K

Artha India Ventures

05 Feb 2013

Seed Round

$500.00K

Blume Ventures, Mumbai Angels

27 Mar 2012

FAQ About Exotel

The Customer Engagement Platform delivering delightful CX at scale for HDFC, Swiggy, Ola, Flipkart, GoJek, 6k+ clients.

Exotel was founded in 2011.

Exotel is headquartered in India.

Exotel operates in Big Data, Cloud Infrastructure, Messaging, Messaging and Telecommunications, Mobile, SaaS, CRM and Sales and Machine Learning. Its work centres on Customer Engagement Platform, CX, Virtual Telecom Operator and Cloud-based Product.

Exotel has approximately 607 employees.

Exotel has completed 6 funding rounds, raising a total of $925.71M. The latest funding stage is Series D.

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Exotel and Unifonic are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Exotel

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