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Unifonic logo — The AI platform for every conversation.

Unifonic

The AI platform for every conversation.

Founded 2006 Saudi Arabia Saudi Arabia 462 employees Series B Total: $146.00M Computing, Information Technology +2

General Information

Company Name Unifonic
Founded Year 2006
Location Saudi Arabia Saudi Arabia
Employees 462
Industries Computing, Information Technology, Messaging +1
Funding Stage Series B
Social

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About Unifonic

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in Saudi Arabia. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses. Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs. Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide. With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7. The company recently secured a significant $125.00M Series B investment on 15 September 2021 from a group of prominent investors, including Saudi Technology Ventures, SoftBank Vision Fund, Highgoal Capital, Riyad TAQNIA Fund (RTF), Sanabil, and Riyad Bank. For additional information about Unifonic, please visit their website at Unifonic.

Business keywords: Omnichannel Communication, Customer Engagement Platform, Cloud Communications, Omnichannel, CPaaS (Communications Platform as a Service), Digital Transformation, SMS APIs, Voice APIs, SAAS (Software-as-a-Service), SMS Marketing, Multilingual Communications, Enterprise-grade Solutions, Omnichannel Communication Platform, Customer Communication Solutions

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $125.00M 6
Saudi Technology Ventures SoftBank Vision Fund Highgoal Capital
Saudi Technology Ventures, SoftBank Vision Fund +4
15 Sep 2021
Series A $21.00M 4
Endeavor Catalyst Saudi Technology Ventures Elm
Endeavor Catalyst, Saudi Technology Ventures +2
17 Oct 2018

Unifonic Alternatives & Competitors

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Unifonic vs
EnableX
EnableX Singapore

Empowering businesses to perfect their customer engagements through smart, personalised, and omnicha...

Seed
62 employees
API, Analytics
Compare Unifonic vs EnableX
Unifonic vs
NTH Business Messaging
NTH Business Messaging Switzerland

Omnichannel Communication Solutions for Business.

102 employees
Information Technology, Messaging
Compare Unifonic vs NTH Business Messaging
Unifonic vs
imimobile (part of Webex)
imimobile (part of Webex) United Kingdom

Enterprise Cloud Communications Platform (CPaaS)

Venture round
455 employees
IT, Information Technology
Also compare with: Unifonic vs Infobip Infobip View all alternatives

FAQ About Unifonic

The AI platform for every conversation.
Unifonic was founded in 2006.
Unifonic is headquartered in Saudi Arabia.
Unifonic operates in Computing, Information Technology, Messaging and SaaS. Its work centres on Omnichannel Communication, Customer Engagement Platform, Cloud Communications and Omnichannel.
Unifonic has approximately 462 employees.
Unifonic has completed 2 funding rounds, raising a total of $146.00M. The latest funding stage is Series B.
Top alternatives and competitors to Unifonic include EnableX, NTH Business Messaging, imimobile (part of Webex), 8x8, Route Mobile Limited. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Unifonic and EnableX are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Unifonic, https://bouncewatch.com/company/unifonic, updated 26 February 2025. When citing, please name BounceWatch and link this page.

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