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Joulica logo — Customer Experience Analytics

Joulica

Customer Experience Analytics

Founded 2016 Ireland Ireland 20 employees Seed Total: $1.80M Analytics, Information Technology

General Information

Company Name Joulica
Founded Year 2016
Location Ireland Ireland
Employees 20
Industries Analytics, Information Technology
Funding Stage Seed
Social

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About Joulica

Joulica is a multi-award-winning startup founded in 2016 with a focus on Customer Experience Analytics. The company has gained recognition for its work with multiple Fortune 50 organizations, displaying a track record of driving Digital Innovation within the Customer Experience industry. Based in Ireland, Joulica leverages decades of experience in solving problems for the largest Contact Centers, excelling at the intersection of Realtime Analytics, Customer Experience, and Digital Business Innovation. In a recent development, Joulica secured a €1.80M Seed Round investment on 21 June 2023, with Elkstone Capital Partners participating as the primary investor. The company operates within the Analytics and Information Technology sectors, positioning itself as a key player in driving innovation in customer-centric digital solutions.

Taxonomy: Customer Experience Analytics, Realtime Analytics, Digital Business Innovation, Customer Journey, Contact Center

Services & Products

Real-time and predictive analytics for customer experience optimization
contact center solutions
and data integration.

Target Customers

Enterprises in the telecommunications financial services and government sectors seeking to enhance their customer experience and contact center analytics.

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round €1.80M 1
Elkstone Capital Partners
21 Jun 2023
Non Equity Assistance Undisclosed 1
Tenity
Tenity
15 Jan 2021

Joulica Alternatives & Competitors

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FAQ About Joulica

Customer Experience Analytics
Joulica was founded in 2016.
Joulica is headquartered in Ireland.
Joulica operates in Analytics and Information Technology. Its work centres on Customer Experience Analytics, Realtime Analytics, Digital Business Innovation and Customer Journey. Its customers include Enterprises in the telecommunications, financial services and and government sectors seeking to enhance their customer experience and contact center analytics..
Joulica has approximately 20 employees.
Joulica has completed 2 funding rounds, raising a total of $1.80M. The latest funding stage is Seed.
Joulica offers: Real-time and predictive analytics for customer experience optimization, contact center solutions, and data integration..
Top alternatives and competitors to Joulica include Mattersight Corporation, EdgeTier, CustomerInspire, AiDA Technologies Pte Ltd, Integral Solutions (Asia) Pte Ltd. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Joulica and Mattersight Corporation are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Joulica, https://bouncewatch.com/company/joulica, updated 24 March 2025. When citing, please name BounceWatch and link this page.

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