Loris logo — Loris provides customer insight and quality improvement acro...

Loris

Loris provides customer insight and quality improvement across your entire Customer Experience

Founded 2018 United States New York, United States 53 employees Series A Total: $19.14M AI, IT +2

General Information

Company Name Loris
Founded Year 2018
Location United States New York, United States
Employees 53
Industries AI, IT, SaaS +1
Funding Stage Series A
Social

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About Loris

Loris: Loris, a SaaS startup founded in 2018 in the United States, recently secured a significant $12.00M Series A investment on 26 April 2022 from notable investors including Vertex Ventures, Floodgate, Bow Capital, and ServiceNow.

The company’s slogan, "Loris provides customer insight and quality improvement across your entire Customer Experience," reflects its core mission. Loris distinguishes itself by offering an AI-powered conversational intelligence platform that extracts value from every customer interaction, providing real-time analytics and proven AI models to detect emerging issues before they impact a brand. The platform covers the complete customer experience lifecycle, enabling organizations to understand customer issues, monitor agent performance, and take action to continuously improve.

Loris's platform is designed to turn customer conversations into a company’s most valuable resource. The startup's ability to uncover insights not only optimizes customer experience but also facilitates business growth. Trusted by leading brands and trained on 300+ million real customer conversations, Loris.ai offers a smarter approach to CX.

For businesses seeking a more informed and data-driven approach to customer experience, Loris.ai represents a compelling opportunity to optimize operations and drive growth.

Business keywords: AI platform, customer insight, quality improvement, real-time insights, customer conversations, proactive guidance, digital conversations, automation platform, CX teams, proprietary AI technology, data maturity, metadata analysis

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $12.00M 4
Vertex Ventures, Floodgate +2
26 Apr 2022
Venture Round $5.14M -
09 Dec 2019
Seed Round $2.00M 6
City Light Capital, Kapor Capital +4
06 Feb 2018

Loris Alternatives & Competitors

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FAQ About Loris

Loris provides customer insight and quality improvement across your entire Customer Experience
Loris was founded in 2018.
Loris is headquartered in New York, United States.
Loris operates in AI, IT, SaaS and Machine Learning. Its work centres on AI platform, customer insight, quality improvement and real-time insights.
Loris has approximately 53 employees.
Loris has completed 3 funding rounds, raising a total of $19.14M. The latest funding stage is Series A.
Top alternatives and competitors to Loris include Cohere, Alterna CX, Motive Software, ChoiceWORX, Filum.ai. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Loris and Cohere are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Loris, https://bouncewatch.com/company/loris, updated 25 November 2024. When citing, please name BounceWatch and link this page.

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