NICE Nexidia logo — End-to-end contact center solutions for proactive business o...

NICE Nexidia

End-to-end contact center solutions for proactive business optimization in real-time.

Founded 2000 United States Atlanta, United States 140 employees Venture round Total: $63.77M AI, Analytics +4

General Information

Company Name NICE Nexidia
Founded Year 2000
Location United States Atlanta, United States
Employees 140
Industries AI, Analytics, Big Data +3
Funding Stage Venture round
Social

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About NICE Nexidia

NICE Nexidia is a pioneering force in the realm of AI, Analytics, and Big Data, specializing in end-to-end contact center solutions. Established in 2000 and headquartered in the United States, the company stands out with its vow to elevate business optimization through real-time, omni-channel, and AI-enabled analytics.

Their offerings are meticulously designed to provide businesses with scalable and personalized data-driven insights, allowing for proactive decision-making to deliver top-tier customer experiences. The strategic approach of NICE Nexidia integrates analytics at the journey, interaction, and behavioral levels, thus empowering organizations to reduce costs, enhance revenue generation, and foster customer loyalty.

Despite its robust background, the last known investment amounted to $2.48M in a Venture Round dated 12 September 2012. For investors, NICE Nexidia represents a bedrock for sustainable growth in industries related to Media and Machine Learning.

Taxonomy: Contact Center Solutions, Real-Time Analytics, Omnichannel Analytics, AI-Enabled Analytics, Data Visualization, Customer Experience Optimization, Predictive Insights, Proactive Decision Making, Interaction Analytics, Speech Analytics, Big Data Analysis, Audio and Video Content Search, Operational Efficiency, Compliance Management

Funding Rounds & Investors (9)

View All
Funding Stage Amount Investors Lead Investors Date
Venture Round $2.48M -
12 Sep 2012
Series F $23.00M 8
Sandbox Sustainability Ventures, Boston Millenia Partners +6
18 Oct 2010
Debt Financing $1.29M -
01 Jul 2010
Venture Round $501.48K -
09 Dec 2009
Series E $13.00M 6
Boston Millenia Partners, Paladin Capital Group +4
08 Aug 2006
Series D $5.50M 4
Boston Millenia Partners, SAIC Capital Management +2
22 Apr 2005
Series C $7.50M 4
Boston Millenia Partners, SAIC Capital Management +2
02 Dec 2003
Series B $8.50M 5
Boston Millenia Partners, Atlanta Tech Angels +3
29 Jan 2002
Series A $2.00M 1
H.I.G. Capital
12 Sep 2000

NICE Nexidia Alternatives & Competitors

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FAQ About NICE Nexidia

End-to-end contact center solutions for proactive business optimization in real-time.
NICE Nexidia was founded in 2000.
NICE Nexidia is headquartered in Atlanta, United States.
NICE Nexidia operates in AI, Analytics, Big Data, Content Creators, Media and Machine Learning. Its work centres on Contact Center Solutions, Real-Time Analytics, Omnichannel Analytics and AI-Enabled Analytics.
NICE Nexidia has approximately 140 employees.
NICE Nexidia has completed 9 funding rounds, raising a total of $63.77M. The latest funding stage is Venture round.
Top alternatives and competitors to NICE Nexidia include Brightmetrics, Call Center Studio, Filum.ai, Balto, Intradiem. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
NICE Nexidia and Brightmetrics are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for NICE Nexidia, https://bouncewatch.com/company/nice-nexidia, updated 6 April 2026. When citing, please name BounceWatch and link this page.

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