Qmatic logo — Connecting People to Services

Qmatic

Connecting People to Services

Founded 1981 Sweden Sweden 276 employees Acquired IT, Information Technology

General Information

Company Name Qmatic
Founded Year 1981
Location Sweden Sweden +8
Employees 276
Industries IT, Information Technology
Funding Stage Acquired
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About Qmatic

Qmatic, founded in 1981, is a leading player in the Information Technology sector, renowned for optimizing interactions between individuals and services. Emphasizing the creation of impeccable customer experiences, Qmatic facilitates over 2 billion customer journeys annually across more than 65,000 systems in over 120 countries. Their reach spans multiple sectors, including finance, healthcare, retail, and public services.

Headquartered in Mölndal, Sweden, Qmatic operates with extensive global presence, including offices in Atlanta, Bocholt, Dubai, Paris, Katwijk, Madrid, and Zaventem. The company’s value proposition lies in its commitment to fostering effective customer and employee experiences while streamlining operations worldwide.

Despite their seasoned establishment, Qmatic last received financial backing in a Private Equity Round on October 28, 2004, led by investors including 3i Group and Litorina. Potential investors should note the longstanding stability and global impact of Qmatic in the IT sector.

Taxonomy: Customer Experience Management, Queue Management, Customer Journey Management, Online Booking Systems, Patient Flow Management, Digital Signage, Omnichannel Integration, Customer Feedback Systems, Mobile Queuing, Virtual Queuing, Cloud Solutions, Customer Journey Technology, Customer Interactions, Efficient Operations, Service Access

Services & Products

Qmatic Experience Cloud
Qmatic Orchestra
Qmatic Aiva
Mobile Ticket
Virtual Meetings
Voice Announcements

Target Customers

Healthcare Organizations Government Bodies Retail Businesses Department of Motor Vehicles (DMV) Retail Banks Educational Institutions

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Acquisition •••••• 1
Investor
01 Jun 2007
Growth Equity Vc •••••• - 01 Oct 2004

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FAQ About Qmatic

Connecting People to Services
Qmatic was founded in 1981.
Qmatic is headquartered in Sweden.
Qmatic operates in the following industries: IT, Information Technology.
Qmatic has approximately 276 employees.
Qmatic has completed 2 funding rounds. The latest funding stage is Acquired.
Qmatic offers: Qmatic Experience Cloud, Qmatic Orchestra, Qmatic Aiva, Mobile Ticket, Virtual Meetings, Voice Announcements.
Top alternatives and competitors to Qmatic include Q-Better, Qme, Engage Interactive (now Engage Hub) , Kenna, eyezon. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Qmatic and Q-Better are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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