New York, United States
REGAL is positioned at the forefront of customer experience transformation with its innovative use of Voice AI Agents. Operating since 2020, this U.S.-based startup specializes in Automation, Enterprise Software, and Messaging, creating sophisticated platforms that reshape enterprise customer interactions.
The core offering from REGAL involves generative AI that excels in enhancing support, sales, and operational dialogues, particularly vital for consumer businesses aiming to elevate their customer experience. The platform’s competitive edge is evident in its capability to seamlessly build, test, deploy, and maintain autonomous, low-latency AI Agents.
Key features include integration with first-party data for enhanced conversation quality and A/B testing tools that facilitate a seamless blend of AI and human agents. This empowers businesses to foster a culture of ongoing improvement without overtaxing engineering resources.
Financially strong, REGAL secured a notable $38.50M Series A in September 2022, backed by eminent investors like Founder Collective, Homebrew, Inspired Capital, and others.
