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Roojoom logo — Empowering Businesses with AI: From SMB Voice Assistants to...

Roojoom

Empowering Businesses with AI: From SMB Voice Assistants to Enterprise Journey Orchestration

Founded 2013 United States Boston, United States 25 employees Series A Total: $16.10M AI, Marketing

General Information

Company Name Roojoom
Founded Year 2013
Location United States Boston, United States
Employees 25
Industries AI, Marketing
Funding Stage Series A
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Tiered Pricing, Usage Based
Social

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About Roojoom

Roojoom, founded in 2013, revolutionizes brand-customer engagement through its Personal Journey Orchestration platform. The company skillfully applies artificial intelligence to redefine interactions on an individual level, gaining attention from major corporations such as AT&T and Comcast and recognition from Gartner as a 2020 Cool Vendor in AI for Customer Analytics.

This U.S.-based startup operates at the intersection of the AI and Marketing industries, focusing on enhancing customer service and marketing metrics through personalized journeys. The AI-driven platform operates continuously across channels to achieve journey targets, boasting impressive results in issue resolution and customer engagement metrics.

Having raised a $12.00M Series A investment in June 2019, Roojoom shows potential for substantial growth and impact, positioning itself as a significant player in the customer analytics space.

Business keywords: Customer Engagement, Personalization, Journey Orchestration, Customer Analytics, Technology, Innovation, Business KPIs, Early Adopters, Gartner

Services & Products

AI Voice Assistance (PickMyCall)
Customer Journey Management Platform
AI-based Journey Logic
Omni-channel Journey Design

Target Customers

SMB Software Partners Enterprise Marketing & Sales Leaders Enterprise Contact Center Leaders

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $12.00M -
01 Jun 2019
Early VC $1.50M -
01 Aug 2018
Seed $2.00M -
01 Jun 2017
Seed $600.00K -
01 Mar 2014
Grant Undisclosed -
01 Nov 2013

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FAQ About Roojoom

Empowering Businesses with AI: From SMB Voice Assistants to Enterprise Journey Orchestration
Roojoom was founded in 2013.
Roojoom is headquartered in Boston, United States.
Roojoom operates in AI and Marketing. Its work centres on Customer Engagement, Personalization, Journey Orchestration and Customer Analytics. Its customers include SMB Software Partners, Enterprise Marketing & Sales Leaders and Enterprise Contact Center Leaders.
Roojoom has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Usage Based.
Roojoom has approximately 25 employees.
Roojoom has completed 5 funding rounds, raising a total of $16.10M. The latest funding stage is Series A.
Roojoom offers: AI Voice Assistance (PickMyCall), Customer Journey Management Platform, AI-based Journey Logic, Omni-channel Journey Design.
Top alternatives and competitors to Roojoom include Insider One, Listrak, Gan.ai, Maverick, Prospero. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Roojoom and Insider One are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Roojoom, https://bouncewatch.com/company/roojoom, updated 21 July 2026. When citing, please name BounceWatch and link this page.

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