Roojoom, founded in 2013, revolutionizes brand-customer engagement through its Personal Journey Orchestration platform. The company skillfully applies artificial intelligence to redefine interactions on an individual level, gaining attention from major corporations such as AT&T and Comcast and recognition from Gartner as a 2020 Cool Vendor in AI for Customer Analytics.
This U.S.-based startup operates at the intersection of the AI and Marketing industries, focusing on enhancing customer service and marketing metrics through personalized journeys. The AI-driven platform operates continuously across channels to achieve journey targets, boasting impressive results in issue resolution and customer engagement metrics.
Having raised a $12.00M Series A investment in June 2019, Roojoom shows potential for substantial growth and impact, positioning itself as a significant player in the customer analytics space.