Salesforce

We're the #1 AI CRM—where humans with agents drive customer success together.

Founded 1999

San Francisco, United States 89516 employees IPO Total: $25.21B API, E-Commerce +1

General Information

Company Name Salesforce

Founded Year 1999

Location

San Francisco, United States

Founders / Decision Makers

Employees 89516

Industries API, E-Commerce, Marketing

Funding Stage IPO

Business Model SaaS, B2B, Platform

Revenue Model Subscription, Usage Based, Tiered Pricing

Offices as of Aug 2026

San Francisco, United States Staines, Switzerland Singapore, United States Chiyoda-ku, Japan Munich, Germany London, United Kingdom Melbourne, Australia Sydney, Australia Paris, France Chicago, United States Dallas, United States Atlanta, United States

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A one-page PDF brief: what it does, key facts, the last 90 days of dated moves and questions worth asking. Re-checked on the day you order. See a sample

Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Pricing Changed Oct 15, 2026

Salesforce changed the terms of its Included Flex Credits from 2.5M to 2.75M per org per year and updated the description of its Available Editions by replacing 'Field Service and Operations' with …

New Partnership Oct 09, 2026

Salesforce is enabling Conversational IT support in Teams (Microsoft Teams) as one of the upgrades in its Winter ’27 Release, indicating an integration with the platform.

In The News Oct 01, 2026

Featured on Cnbc: Software roared back last quarter. Cramer says these stocks can keep climbing

Major Customer Win Oct 01, 2026

Salesforce has secured Formula 1 as a major customer, powering personalized fan experiences at scale.

In The News Sep 29, 2026

Featured on Cnbc: Muse is crushing these consumer stocks. Cramer says some may be worth a look

Get alerts when Salesforce shows new signals

AI Insight

Bounce Watch AI

2 months ago

Salesforce is strategically intensifying its focus on AI to counteract the 'SaaSpocalypse' narrative, marked by significant leadership restructuring including a new COO and engineering chief. The company's Agentforce AI platform is demonstrating strong traction, with agent activations tripling over the past year and securing major customer wins, alongside an expansion of its LEAD program into Japan. These dynamic shifts highlight Salesforce's commitment to AI-driven innovation and market adaptation amidst ongoing investor skepticism regarding enterprise software.

Signal Types

Product Launch Traction Expansion Leadership Change Market Sentiment Hiring

Strategic Labels

AI Transformation Market Adaptation Leadership Realignment

Next Move: Product Development

Impact: 9/10

Ideal For: Public Equity Investors — Enterprise AI Growth

About Salesforce

Salesforce stands as a dominant force in the API, E-Commerce, and Marketing sectors, with its pioneering claim as the #1 AI CRM. Founded in 1999, the company has consistently innovated at the intersection of AI, data, and comprehensive Customer 360 applications.

Headquartered in the United States, Salesforce continues to fortify its market position by integrating advanced AI capabilities into its solutions, enhancing both user and customer experiences. The company's emphasis on leveraging human interaction alongside intelligent agents highlights its commitment to driving customer success.

Recently, the company secured a $25.00 billion post-IPO debt investment as of March 2026, underscoring investor confidence in its growth trajectory and innovative endeavors. Such financial backing aims to propel Salesforce further as a leader in digital transformation across key industries.

Business keywords: AI CRM, Customer Success, Data Integration, Customer 360, Interactive Marketing, Email Marketing, Engagement Solutions, Conversion Optimization, Actionable Insights, Enterprise Cloud Computing, Customer Relationship Management, Digital Transformation, Marketing Automation, User Experience Enhancement

Services & Products

Sales Automation

Marketing Automation

Service Automation

Data Management

AI and Analytics Solutions

Industry-specific CRM Solutions

Target Customers

Small Businesses Startups Large Enterprises Financial Services Retail Healthcare and Life Sciences Construction and Real Estate Education Technology Manufacturing

Pricing

as listed on Oct 15, 2026

from £4/month per user · custom plans on request

Editions (starting price): $550
Per User: £4/month per user
Per User: $5/month per user
Per User: contact sales

Salesforce's pricing page

Funding Rounds & Investors (13)

View All

Funding Stage	Amount	Investors	Lead Investors	Date
Post-IPO Debt	$25.00B	-		01 Mar 2026
Post-IPO Equity	$7.94M	1	Shikiar	01 Dec 2025
Post-IPO Equity	Undisclosed	1	Mason Capital	01 Jun 2024
Post-IPO Equity	$27.52M	1	Adams Natural Resources Fund	01 Jan 2024
Post-IPO Equity	Undisclosed	1	Evolutionary Tree Capital Management	01 Aug 2023
Post-IPO Equity	Undisclosed	1	Stone Ventures	01 May 2023
Post-IPO Equity	Undisclosed	1	Elliott Management	01 Jan 2023
IPO	$110.00M	-		01 Jun 2004
Secondary Market	$1.00M	1	Emergence	01 Jan 2003
Round	Undisclosed	1	NEA	01 Jan 2002

View All 13 Funding Rounds

Latest News

View All

Software roared back last quarter. Cramer says these stocks can keep climbing

Cnbc Oct 01, 2026

Muse is crushing these consumer stocks. Cramer says some may be worth a look

Cnbc Sep 29, 2026

AI safety debate meets reality at Dreamforce as business leaders say last year's models are enough

Cnbc Sep 18, 2026

“We don’t need any new laws”: Jensen Huang splits with Amodei at Dreamforce

Thenextweb Sep 16, 2026

August was the month of the comeback kids. Cramer reviews what drove the biggest winners

Cnbc Aug 31, 2026

Marc Benioff is getting his mojo back as Salesforce's AI strength quiets skeptics

Cnbc Aug 28, 2026

Salesforce Alternatives & Competitors

View All Alternatives

Salesforce vs

SmartMessage Turkey

All-in-one customer experience and marketing platform to engage your audience.

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79 employees

Advertising, E-Commerce

Salesforce vs

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Pre-Seed

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Salesforce vs

edrone Poland

Turning Online Stores into Sales Machines

217 employees

AI, Automation

View all alternatives

FAQ About Salesforce

We're the #1 AI CRM—where humans with agents drive customer success together.

Salesforce was founded in 1999.

Salesforce is headquartered in San Francisco, United States. As of Aug 2026, it also has offices in Staines, Switzerland, Singapore, United States, Chiyoda-ku, Japan, Munich, Germany and London, United Kingdom.

Salesforce operates in API, E-Commerce and Marketing. Its work centres on AI CRM, Customer Success, Data Integration and Customer 360. Its customers include Small Businesses, Startups and Large Enterprises.

Salesforce has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Usage Based and Tiered Pricing.

As listed on Salesforce's pricing page on Oct 15, 2026: from £4/month per user · custom plans on request (Editions (starting price): $550; Per User: £4/month per user; Per User: $5/month per user; Per User: contact sales).

Salesforce has approximately 89516 employees.

Salesforce has completed 13 funding rounds, raising a total of $25.21B. The latest funding stage is IPO.

Salesforce offers: Sales Automation, Marketing Automation, Service Automation, Data Management, AI and Analytics Solutions, Industry-specific CRM Solutions.

Top alternatives and competitors to Salesforce include SmartMessage, Zaymo (YC W24), edrone, Twistoo.co - gamify your marketing promotions, Exitget. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.

Salesforce and SmartMessage are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Salesforce, https://bouncewatch.com/company/salesforce, updated 25 August 2026. When citing, please name BounceWatch and link this page.

Salesforce

General Information

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What changed at Salesforce recently?

AI Insight

About Salesforce

Services & Products

Target Customers

Pricing

Funding Rounds & Investors (13)

Latest News

Salesforce Alternatives & Competitors

FAQ About Salesforce