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Smith.ai logo — We combine live agents and AI to provide 24/7 virtual recept...

Smith.ai

We combine live agents and AI to provide 24/7 virtual receptionist service for phone calls, chats & texts — for business

Founded 2015 United States Los Altos, United States 321 employees Seed Total: $6.96M AI, IT +2

General Information

Company Name Smith.ai
Founded Year 2015
Location United States Los Altos, United States
Employees 321
Industries AI, IT, Information Technology +1
Funding Stage Seed
Business Model B2B, SaaS, API
Revenue Model Subscription, Usage Based, Service Fee
Social

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About Smith.ai

Smith.ai, founded in 2015 by a team from Google, Apple, and Intuit, offers innovative 24/7 virtual receptionist services by combining live agents with advanced AI technology. Operating in industries such as AI, IT, Information Technology, and Legal Tech, this United States-based startup excels in providing cost-effective solutions that are typically described by clients as the "best business decision" they've made.

With over 1 million calls and chats answered for a diverse clientele including lawyers, consultants, and contractors, Smith.ai excels in handling tasks like call answering, appointment booking, and lead qualification. This boosts productivity and growth for small businesses by saving them time and costs, while enhancing client satisfaction.

The company last secured a $6.96M Seed Round on June 26, 2019, supported by investors SignalFire, NFX, and Fabio Rosati. This financial backing underscores strong investor confidence in their business model and growth potential.

Business keywords: virtual receptionist service, AI-powered customer support, call answering services, live agents, lead qualification, appointment scheduling, CRM integration, small business support, law firm services, chat and text management, software integrations, new customer intake, 24/7 customer service, chatbot technology, outbound call services

Services & Products

AI-first workforce solutions
Human-first support
Custom workflow and automation

Target Customers

Law firms IT services companies Marketing agencies Home service providers Enterprises Franchises Agencies Small businesses Multi-location businesses

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round $6.96M 3
SignalFire NFX
SignalFire, NFX +1
26 Jun 2019

Latest News

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11 Best Answering Services for Small Business: Features, Costs & Reviews Compared — Goodcall.com
11 Best Answering Services for Small Business: Features, Costs & Reviews Compared
Goodcall.com Apr 19, 2025

Smith.ai Alternatives & Competitors

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Smith.ai vs
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FAQ About Smith.ai

We combine live agents and AI to provide 24/7 virtual receptionist service for phone calls, chats & texts — for business
Smith.ai was founded in 2015.
Smith.ai is headquartered in Los Altos, United States.
Smith.ai operates in AI, IT, Information Technology and Legal Tech. Its work centres on virtual receptionist service, AI-powered customer support, call answering services and live agents. Its customers include Law firms, IT services companies and Marketing agencies.
Smith.ai has a B2B, SaaS and API business model. Its revenue comes from Subscription, Usage Based and Service Fee.
Smith.ai has approximately 321 employees.
Smith.ai has completed 1 funding round, raising a total of $6.96M. The latest funding stage is Seed.
Smith.ai offers: AI-first workforce solutions, Human-first support, Custom workflow and automation.
Top alternatives and competitors to Smith.ai include BrainHi, Outplay, CompuTant, Anthropic. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Smith.ai and BrainHi are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Smith.ai, https://bouncewatch.com/company/smithai, updated 3 April 2026. When citing, please name BounceWatch and link this page.

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