Norway
Socialboards is a Norwegian IT and SaaS startup that has merged with Zisson, a leading provider of contact center solutions, to simplify businesses' incoming inquiries and enhance customer experiences. The company offers a multi-channel customer service solution to help companies manage customer dialog across various channels such as social media, email, chat, and web forms through a unified online ticketing system. By doing so, Socialboards aims to reduce response time, minimize the number of inquiries, and provide valuable insights that reduce costs and improve customer loyalty. Founded in 2007, the company received a $30.00K Seed Round investment from StartupLab on 01 September 2014.
With a mission to decrease support tickets by 50% and simplify multi-channel customer dialog for B2C companies, Socialboards, in collaboration with Zisson, endeavors to bridge digital communication gaps between companies and their customers, ultimately ushering in a more seamless and efficient customer service experience.
