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SquadStack.ai logo — Combining AI and Humans to Boost Customer Experience, Conver...

SquadStack.ai

Combining AI and Humans to Boost Customer Experience, Conversions, and Scalability in Contact Centers

Founded 2014 India Noida, India 810 employees Non Equity Assistance Total: $1.41B AI, Automation +5

General Information

Company Name SquadStack.ai
Founded Year 2014
Location India Noida, India +1
Employees 810
Industries AI, Automation, Enterprise Software +4
Funding Stage Non Equity Assistance
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About SquadStack.ai

SquadStack is an Indian telecalling outsourcing partner that is disrupting traditional telecalling through a technology and data-driven approach. By integrating 'People', 'Systems', and 'Knowledge', the company enables leading businesses to scale with enhanced flexibility, improved conversions, reduced customer acquisition costs (CAC), and actionable insights. Their solutions seamlessly integrate AI and human expertise to overcome the limitations of traditional contact centers, resulting in up to 90% lead connectivity, 40% more conversions, superior quality audits, and increased agent productivity. SquadStack serves top businesses such as Tata Digital, AngelOne, Eureka Forbes, Delhivery, Kotak Securities, Redbus, BharatPe, and Amity University. The company was founded in 2015 and operates in the industries of AI, Automation, Enterprise Software, Information Technology, Marketplaces, SaaS, CRM, and Sales. Their last investment was a Non-Equity Assistance investment on 05 September 2023, with JioGenNext as the investor. Through their commitment to excellence and driving business outcomes, SquadStack aims to keep businesses ahead in an increasingly competitive market.

Taxonomy: AI integration, Contact center solutions, Telecalling, Customer experience enhancement, Lead connectivity, Conversion optimization, Omnichannel outreach, Sales acceleration, Quality AI, Humanoid AI Agent, Lead qualification, BPO services, Telesales, Customer support transformation, Data-driven telecalling

Services & Products

AI-powered customer support platform
telecaller management platform
omnichannel outreach engine
call quality analysis and reporting
lead management and prioritization
industry-grade certified agents
knowledge management and training
AI-powered quality audits

Target Customers

businesses in various industries including brokerage lending banking insurance e-commerce & logistics education healthcare auto consumer electronics travel & tourism

Funding Rounds & Investors (8)

View All
Funding Stage Amount Investors Lead Investors Date
Non Equity Assistance •••••• 1
Investor
05 Sep 2023
Series B •••••• 3
Investor Investor Investor
20 Jul 2022
Series A •••••• 2
Investor Investor
29 Sep 2020
Venture Round •••••• 1
Investor
01 Jan 2019
Seed Round •••••• 9
Investor Investor Investor Investor Investor Investor Investor
•••• •••• 		12 Apr 2017

View All 8 Funding Rounds

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FAQ About SquadStack.ai

Combining AI and Humans to Boost Customer Experience, Conversions, and Scalability in Contact Centers
SquadStack.ai was founded in 2014.
SquadStack.ai is headquartered in Noida, India.
SquadStack.ai operates in the following industries: AI, Automation, Enterprise Software, Information Technology, Marketplaces, SaaS, CRM and Sales.
SquadStack.ai has approximately 810 employees.
SquadStack.ai has completed 8 funding rounds, raising a total of $1.41B. The latest funding stage is Non Equity Assistance.
SquadStack.ai offers: AI-powered customer support platform, telecaller management platform, omnichannel outreach engine, call quality analysis and reporting, lead management and prioritization, industry-grade certified agents, knowledge management and training, AI-powered quality audits, data security and integrations.
Top alternatives and competitors to SquadStack.ai include Go Accelerix , Samplead, VeriCall Ltd, Ntooitive Digital, 24x7 Direct. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
SquadStack.ai and Go Accelerix are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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