Survicate, founded in 2013 and headquartered in Poland, positions itself as a prominent player in the customer feedback space. Their promise to "Collect, analyze, and act on customer feedback" highlights their core competency—delivering a comprehensive platform dedicated to customer feedback management.
The platform empowers organizations to launch surveys like CSAT and NPS, enabling teams to collect targeted customer insights through smart survey deployment during key customer journey points. They offer over 20 native integrations, connecting seamlessly with tools like HubSpot and Salesforce.
With capabilities such as customizable dashboards and AI-driven feedback analysis, Survicate not only aids in the collection of feedback but also streamlines the analysis, providing actionable insights for smarter decision-making.
Their latest financial milestone was a Series A investment from Airbridge Equity Partners in July 2021, underscoring investor confidence and fueling growth and innovation in their field.