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Symend logo — Symend delivers digital experiences that are hyper-personali...

Symend

Symend delivers digital experiences that are hyper-personalized based on the science behind consumer behavior.

Founded 2016 Canada Calgary, Canada 138 employees Venture round Total: $164.76M Analytics, Information Technology +1

General Information

Company Name Symend
Founded Year 2016
Location Canada Calgary, Canada
Founders / Decision Makers
Team member
Employees 138
Industries Analytics, Information Technology, SaaS
Funding Stage Venture round
Social

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About Symend

Symend is a Conscious Engagement solution that delivers hyper-personalized digital experiences based on the science behind consumer behavior. With over five billion behavioral science-based attributes and dynamic iteration powered by AI and ML, Symend has delivered more than 100MM meaningful outcomes to its clients. Founded in 2016, the company is headquartered in Calgary, Canada, and has global operations across Canada, the United States, Latin America, and the United Kingdom.

The company operates in the Analytics, Information Technology, and SaaS industries. In its last funding round on 17 November 2022, Symend secured a $56.00M Venture Round investment from a noteworthy group of investors including iNovia Capital, Export Development Canada, Impression Ventures, Mistral Venture Partners, Plaza Ventures, Aventrock, Angels of Many, BDC Venture Capital, and BDC Capital’s Women in Technology Venture Fund.

For more information about Symend, visit their website at www.symend.com.

Business keywords: digital debt recovery, AI-powered customer engagement, behavioral science-based solutions, telecommunications, utilities, collections effectiveness, recovery rates optimization, AI and ML integration, personalized customer engagements, global operations, innovative technology, customer relationship management, meaningful outcomes, sustainable improvements

Services & Products

Debt recovery software
hyper-personalized customer engagement
AI-driven digital collections strategies

Target Customers

Financial institutions telecommunications companies utility providers auto financing companies credit unions

Funding Rounds & Investors (8)

View All
Funding Stage Amount Investors Lead Investors Date
Venture Round $56.00M 9
iNovia Capital, Export Development Canada +7
17 Nov 2022
Venture Round Undisclosed 1
Plug and Play
17 Mar 2022
Series B $43.00M 3
iNovia Capital, Telus Ventures +1
09 Feb 2021
Series B $52.00M 6
iNovia Capital, Ignition Partners +4
05 May 2020
Series A $10.42M 1
Ignition Partners
17 May 2019
Grant $175.00K 1
Finance Montréal
01 Nov 2018
Seed Round $2.16M 3
iNovia Capital, Impression Ventures +1
22 Nov 2017
Seed Round $1.00M 2
Thin Air Labs, James Lochrie
09 Dec 2016

Symend Alternatives & Competitors

View All Alternatives
Symend vs
Piano
Piano The Netherlands

Piano's Digital Experience Platform empowers your teams to understand and influence customer behavio...

Debt Financing
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Symend vs

The only onsite campaigns tool with Social Call-to-Action buttons. Plug and play / no coding needed.

Seed
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Symend vs
Antenna
Antenna United States

The market data platform for the subscription economy

Series A
47 employees
Analytics, Information Technology

FAQ About Symend

Symend delivers digital experiences that are hyper-personalized based on the science behind consumer behavior.
Symend was founded in 2016.
Symend is headquartered in Calgary, Canada.
Symend operates in Analytics, Information Technology and SaaS. Its work centres on digital debt recovery, AI-powered customer engagement, behavioral science-based solutions and telecommunications. Its customers include Financial institutions, telecommunications companies and utility providers.
Symend has approximately 138 employees.
Symend has completed 8 funding rounds, raising a total of $164.76M. The latest funding stage is Venture round.
Symend offers: Debt recovery software, hyper-personalized customer engagement, AI-driven digital collections strategies.
Top alternatives and competitors to Symend include Piano, Socital: onsite campaigns for ecommerce, Antenna, PlusMargin, Adduco. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Symend and Piano are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Symend, https://bouncewatch.com/company/symend, updated 24 March 2025. When citing, please name BounceWatch and link this page.

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