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Trengo logo — One centralised inbox. Every channel. Smarter conversations....

Trengo

One centralised inbox. Every channel. Smarter conversations.

Founded 2017 The Netherlands The Netherlands 104 employees Series A Total: $37.75M Marketing

General Information

Company Name Trengo
Founded Year 2017
Location The Netherlands The Netherlands
Founders / Decision Makers
Team member
Employees 104
Industries Marketing
Funding Stage Series A
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Tiered Pricing, Usage Based
Offices as of Oct 2026
Utrecht, The Netherlands
Social

BounceWatch is an independent company data service, not affiliated with Trengo. To contact Trengo, visit trengo.com.

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A one-page PDF brief: what it does, key facts, the last 90 days of dated moves and questions worth asking. Re-checked on the day you order. See a sample

Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Product Launch Oct 22, 2026

Trengo launched Dessa, an AI agent built for eCommerce brands to handle customer conversations across multiple channels.

Feature Release Oct 20, 2026

Trengo launched a new calculator to help businesses quantify the costs of slow replies during Black Friday, including abandoned carts and lost customers.

Major Customer Win Oct 13, 2026

Trengo achieved a major customer win with Comercial Méndez, an e-commerce company, by implementing its platform to automate 74% of order status questions.

New Partnership Oct 09, 2026

Trengo announced an integration with Shopify, allowing customers to check their order status via WhatsApp without manual team intervention.

Homepage Update Oct 08, 2026

Significant changes detected on company website (33.3% content change).

Actively Hiring Oct 07, 2026

Hiring for 4 positions in the last 30 days.

+1 more signal in last 30 days

Get alerts when Trengo shows new signals

AI Insight

Bounce Watch AI
6 days ago

Trengo is strategically intensifying its focus on the e-commerce sector, evidenced by its new Shopify integration and a major customer win automating significant customer interactions for an e-commerce client. Concurrently, the company is demonstrating product agility by launching tools to navigate WhatsApp pricing changes and actively promoting its solutions for seasonal events like Black Friday, all while expanding its team. This concerted effort positions Trengo for continued market penetration and validation within its target verticals.

Signal Types
Product Development Partnership Customer Acquisition Hiring Marketing
Strategic Labels
E-commerce Verticalization Ecosystem Integration Customer Experience Automation
Next Move: Fundraising
·
Impact: 8/10
·
Ideal For: Growth Stage SaaS Investors — E-commerce & AI

About Trengo

Trengo is an AI-powered shared inbox platform for Sales and Support teams, based in Utrecht, The Netherlands. It consolidates communication channels like WhatsApp, voice, webchat, email, and social media to automate conversations, qualify enquiries, and deliver proactive customer experiences.

Founded in 2017, Trengo offers services such as Omnichannel Inbox, AI Agents for Customer Support, Sales Lead Management, and Automated Customer Interactions. It caters to Retail & eCommerce Businesses, Travel & Hospitality Providers, Health & Wellness Providers, among others. Operating as a B2B SaaS platform, Trengo generates revenue through subscription-based, tiered pricing, and usage-based models.

Business keywords: AI-powered shared inbox, Omnichannel communication, Sales and Support automation, Integrated customer platform, Workflow automation, No-code chatbot builder, Proactive customer experiences, Multichannel support, Customer engagement automation, Data-driven customer insights, WhatsApp and social media integration, Automated task management, Customer communication flow, Conversation qualification, Team collaboration

Services & Products

Omnichannel Inbox
AI Agents for Customer Support
Sales Lead Management
Automated Customer Interactions

Target Customers

Retail & eCommerce Businesses Travel & Hospitality Providers Health & Wellness Providers Sales Teams Support Teams

Pricing

as listed on Oct 22, 2026

299–599/month · custom plans on request

  • 500 conversations/month: 299/month
  • 1,500 conversations/month: 599/month
  • Custom: contact sales
Trengo's pricing page

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $36.00M 2
Insight Partners
Insight Partners, Peak
01 Aug 2021
Early VC €1.75M 1
Peak
01 Feb 2020

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Trengo Alternatives & Competitors

View All Alternatives
Trengo vs
Juphy AI
Juphy AI United States

AI Sales Rep for E-commerce Stores — built to convert shoppers into buyers

Seed
6 employees
Marketing
Compare Trengo vs Juphy AI
Trengo vs
Rep AI
Rep AI United States

Through conversational AI we help Shopify stores increase conversions by 250% and reduce support tic...

Series A
38 employees
AI, E-Commerce
Compare Trengo vs Rep AI
Trengo vs
11x
11x United States

The home of AI digital workers for GTM.

Series B
98 employees
AI, Information Technology
Also compare with: Trengo vs Zeta Global Zeta Global View all alternatives

FAQ About Trengo

One centralised inbox. Every channel. Smarter conversations.
Trengo was founded in 2017.
Trengo is headquartered in The Netherlands. As of Oct 2026, it also has offices in Utrecht, The Netherlands.
Trengo operates in Marketing. Its work centres on AI-powered shared inbox, Omnichannel communication, Sales and Support automation and Integrated customer platform. Its customers include Retail & eCommerce Businesses, Travel & Hospitality Providers and Health & Wellness Providers.
Trengo has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Usage Based.
As listed on Trengo's pricing page on Oct 22, 2026: 299–599/month · custom plans on request (500 conversations/month: 299/month; 1,500 conversations/month: 599/month; Custom: contact sales).
Trengo has approximately 104 employees.
Trengo has completed 2 funding rounds, raising a total of $37.75M. The latest funding stage is Series A.
Trengo offers: Omnichannel Inbox, AI Agents for Customer Support, Sales Lead Management, Automated Customer Interactions.
Top alternatives and competitors to Trengo include Juphy AI, Rep AI, 11x, NetHunt CRM, Zeta Global. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Trengo and Juphy AI are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Trengo, https://bouncewatch.com/company/trengo, updated 25 October 2026. When citing, please name BounceWatch and link this page.

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