Unless.com logo — The AI agent in your software product, built for regulated E...

Unless.com

The AI agent in your software product, built for regulated Europe.

Founded 2016 The Netherlands The Netherlands 15 employees Seed Total: $280.00K Marketing

General Information

Company Name Unless.com
Founded Year 2016
Location The Netherlands The Netherlands
Employees 15
Industries Marketing
Funding Stage Seed
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Performance Based, Freemium
Offices as of Oct 2026
Amsterdam, The Netherlands
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Pricing Changed Oct 22, 2026

Unless.com announced its new Flex pricing plan starting at €49 for the first month and €99 per month thereafter, with €0.99 per outcome.

Growth Metrics Oct 21, 2026

Unless.com reports a 78% deflection rate, measured in production across all customer touchpoints, showcasing the effectiveness of their AI agent.

Major Customer Win Oct 16, 2026

Unless.com secured Kontek, a payroll and HR software company in Sweden, as a new customer. Kontek integrated Unless's AI agent, named Sally, into their product to handle payroll and HR questions.

About Unless.com

Unless.com, founded in 2016 and headquartered in The Netherlands, is emerging as a unique player in the European Marketing sector. The company offers a cutting-edge solution that positions itself as "The AI customer agent for the entire journey, built for regulated Europe." This platform stands out by bridging a critical gap in customer experience AI, particularly for European companies facing stringent regulatory requirements.

Unlike traditional AI implementations that either underdeliver or overextend, Unless employs a balanced approach through its innovative AI agent. This single agent manages the end-to-end customer journey—from acquisition to support—by leveraging three self-sustaining engines: Living Knowledge, Living Memory, and Living Context. This ensures personalized and regulated interactions without sacrificing customer data security, adhering to rigorous standards like GDPR and the EU AI Act.

Previously backed by River Venture Partners and Block Party during its seed investment phase in October 2019, Unless is strategically positioned for expansion, appealing to European leaders in regulated industries such as finance and healthcare. With competitive Flex and Fixed monetization plans, the company offers investors a promising outlook in a tightly regulated market landscape.

Business keywords: AI Customer Agent, Regulated Industries, Conversational AI, Living Knowledge, Living Memory, Living Context, GDPR Compliance, Data Privacy, AI Compliance, Sentiment Analysis

Services & Products

AI-driven customer service
Customer lifecycle management
Knowledge library maintenance
User interaction analysis

Target Customers

Regulated industries Enterprise businesses Financial services Healthcare HR sectors

Pricing

as listed on Oct 23, 2026

€99–1,999/month

  • Flex plan: €99/month
  • Enterprise Plan: €1,999/month
Unless.com's pricing page

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Undisclosed 2
River Venture Partners, Block Party
01 Oct 2019
Seed Undisclosed 1
Block Party
01 May 2018
Seed €280.00K -
01 Nov 2016

Unless.com Alternatives & Competitors

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Unless.com vs
Rep AI
Rep AI United States

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Unless.com vs
A-dapt
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Human-centred AI for Legal and Soft Skills Training

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Unless.com vs
Intercom
Intercom United States

The only helpdesk designed for the AI Agent era

Acquired
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FAQ About Unless.com

The AI agent in your software product, built for regulated Europe.
Unless.com was founded in 2016.
Unless.com is headquartered in The Netherlands. As of Oct 2026, it also has offices in Amsterdam, The Netherlands.
Unless.com operates in Marketing. Its work centres on AI Customer Agent, Regulated Industries, Conversational AI and Living Knowledge. Its customers include Regulated industries, Enterprise businesses and Financial services.
Unless.com has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Performance Based and Freemium.
As listed on Unless.com's pricing page on Oct 23, 2026: €99–1,999/month (Flex plan: €99/month; Enterprise Plan: €1,999/month).
Unless.com has approximately 15 employees.
Unless.com has completed 3 funding rounds, raising a total of $280.00K. The latest funding stage is Seed.
Unless.com offers: AI-driven customer service, Customer lifecycle management, Knowledge library maintenance, User interaction analysis.
Top alternatives and competitors to Unless.com include Rep AI, A-dapt, Intercom, Axeptio, Qualtrics. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Unless.com and Rep AI are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Unless.com, https://bouncewatch.com/company/unlesscom, updated 16 September 2026. When citing, please name BounceWatch and link this page.

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