BugHerd
The world’s simplest online feedback & bug tracking tool for websites, PDFs, images, Figmas and designs.
17 employees · est. 2011 · Melbourne, Australia
Usersnap
A user feedback platform for companies to collect product insights and scale outstanding customer experiences.
15 employees · est. 2013 · Linz, Austria
BugHerd is the older company (2011 vs 2013).
Side-by-Side Comparison
| Metric | BugHerd | Usersnap |
|---|---|---|
| Founded | ||
| Founded | 2011 older | 2013 |
| Headquarters | ||
| Headquarters | Melbourne, Australia | Linz, Austria |
| Employees | ||
| Employees | 17 | 15 |
| Industry | ||
| Industry | Information Technology, Internet | Not tracked yet |
| Funding Stage | ||
| Funding Stage | Series A | Acquired |
| Total Funding | ||
| Total Funding | $1.60M | $50.00K |
| Funding Rounds | ||
| Funding Rounds | 3 | 4 |
| Services | ||
| Services | Not tracked yet | User Feedback Collection, Feedback Organization and Analysis, Integration with DevOps and Collaboration Tools, Feedback-Driven Product Development, Customer Support Cycle Optimization |
| Target Customers | ||
| Target Customers | Not tracked yet | Product Teams, Customer Support Teams, Product Managers, Software Development Teams, Large Organizations, Technology, Financial Services, Education, Mobility, Ecommerce Industries |
| Taxonomy | ||
| Taxonomy | Visual Feedback, Bug Tracking, Website Projects, Website Design, Website Development, Collaboration Tool, Kanban Task Board, Remote Work, Hybrid Company, Melbourne, G2 High Performer, User-friendly, Customer Support | User Feedback Platform, Product Insights, Customer-led Growth, Digital Product Development, Feedback Interactions, Customer Sentiment Analysis, Visual Feedback, Bug Tracking, User Communication, Micro Surveys, Stakeholder Sharing, SaaS Development, Product Feature Requests |
| Website | ||
| Website | bugherd.com | usersnap.com |
About BugHerd
BugHerd is a leading visual feedback and bug tracking tool for websites, with a mission to streamline collaboration on website projects. Founded in 2010 and headquartered in Melbourne, Australia, BugHerd has transformed how agencies collect and manage website feedback, earning it a High Performer ra...
About Usersnap
Usersnap, founded in 2013 and headquartered in Austria, offers a user feedback platform that aids companies in collecting product insights to enhance customer experiences. Its slogan, "A user feedback platform for companies to collect product insights and scale outstanding customer experiences," ref...
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Funding, hiring, leadership and stack changes at BugHerd and Usersnap — by email.
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Compiled from the BounceWatch company index. We last looked at BugHerd on 12 Sep 2024, and Usersnap on 27 Apr 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.