Italy
Vivocha is an Italian based tech startup founded in 2012, offering innovative Next Generation Customer Engagement solutions. The company's award-winning omnichannel platform enables businesses to seamlessly communicate with prospects and customers through various channels including Video, Voice, and Chat. Its collaboration tools like co-browsing, form & document sharing aim to enhance the online customer experience.
With a focus on proactive engagement, Vivocha incorporates a sophisticated engine to optimize contacts and reduce service costs, with more than 250 companies worldwide trusting its technology, including notable names such as Banca Intesa Sanpaolo, ING, Crédit Agricole, L’Occitane, AXA, Generali, Allianz, Quixa, National Bank of Kuwait, E.ON, Accenture, Affinity Federal Credit Union, Schneider Electric, and BMW Bank.
The company's last investment of €1.50M in a Venture Round was made on 12 September 2012, with investment received from Principia SGR and Vertis. With its success in reducing deployment time and integration costs, Vivocha is positioned to offer a high Return on Investment (ROI) for its clients in the e-commerce and enterprise software industries.
