VOX, founded in 2020 and headquartered in Malaysia, is positioning itself as a pioneer in the realm of conversational AI with its slogan, "The future of communication". Specializing in AI, B2B, and SaaS, VOX focuses on advancing enterprise interactions through custom ML models, intent-based applications, and Gen-AI technologies.
Their flagship product, VOXeat, is a standout B2B SaaS platform that significantly enhances customer support and sales. It has been adopted by over 700+ restaurants in Malaysia and Singapore, serving renowned brands like Baskin-Robbins, A&W, and JDE Peets. This innovation automates and personalizes customer interactions, effectively bridging the gap between brands and their clients.
In April 2023, VOX secured a $250.00K Seed investment from Silicon Valley Bank, showcasing investor confidence in their growth trajectory and technological advancement. With a strong presence in Southeast Asia and ambitious technology, VOX is charting a promising path in transforming customer experience.