MyAlice, founded in 2021, is an emerging player in the AI and information technology sectors, operating out of the United Arab Emirates. With a focus on e-commerce, the company positions itself as an Agentic Operating System for SMBs and mid-market brands, aiming to streamline customer acquisition, conversion, and retention processes.
The company offers a comprehensive customer engagement platform tailored for online businesses in the region. Its suite of offerings includes a customer support platform, WhatsApp marketing, catalog services, complaint and ticket management, workflow automations, and Generative AI-driven chatbots. Notably, MyAlice has established partnerships with major players like Shopify, Salla, and META.
In its recent update, MyAlice secured a Seed Round investment on 27 September 2023. This injection of capital underscores investor confidence in its potential to revolutionize the way e-commerce businesses engage with customers across diverse platforms.