CDC Software
We create the connected contact center.
15 employees · est. 2014 · Bloomsburg, United States
CDC Software is the older company (2017 vs 2014); Balto is the larger of the two.
Side-by-Side Comparison
| Metric | Balto | CDC Software |
|---|---|---|
| Founded | ||
| Founded | 2017 | 2014 older |
| Headquarters | ||
| Headquarters | United States | Bloomsburg, United States |
| Employees | ||
| Employees | 124 larger | 15 |
| Industry | ||
| Industry | AI, Big Data, Machine Learning | Analytics, Data Analytics, Enterprise Software |
| Funding Stage | ||
| Funding Stage | Series B | Grant |
| Total Funding | ||
| Total Funding | $57.59M | $50.10M |
| Funding Rounds | ||
| Funding Rounds | 6 | 3 |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | AI-powered Contact Center, Real-time Guidance, Agent Performance, Sales Opportunities, Compliance Management, Revenue Generation, Customer Retention, Contact Center Technology, AI In Customer Service, Insurance Industry, Real-time Recommendations, Telecom Industry, Data-driven Decision Making | Cloud-based Integration Solutions, Telephony Systems, CRM Integration, Contact Center Technology, Real-time Communication, Event-driven Architecture, CTI Integration, Customer Service Tools, Telephony To CRM, Caller Information, Omnichannel Customer Service, Telecommunications Industry, Data-driven Customer Experience, Cloud-based Telephony, Customer Experience Enhancement |
| Website | ||
| Website | balto.ai | cdcsoftware.com |
About Balto
Balto is an AI-powered contact center solution that aims to empower agents with real-time guidance. The company's slogan "AI-Powered Contact Center at Your Fingertips" emphasizes the accessibility and efficiency of their product. By uniting agents and supervisors with AI, Balto enables better agent...
About CDC Software
CDC Software is the leading provider of cloud-based integration solutions that empower companies to create real-time, events-based links between their telephony systems and their CRM and other mission-critical systems. With a focus on contact centers and out-of-the-box support for telephony systems...
We will tell you when either one moves
BounceWatch watches Balto and CDC Software for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Balto and CDC Software — by email.
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Compiled from the BounceWatch company index. We last looked at Balto on 11 Sep 2024, and CDC Software on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.