CustomerOS vs Thena
-logo.jpg "CustomerOS"){kind=logo}
CustomerOS
A proactive CRM designed for modern SaaS. Unify customer data, collaborate across teams, and scale revenue growth
16 employees · est. 2022 · London, United Kingdom
Thena
AI customer support for B2B teams | One ticketing engine for Slack, email, chat, MS Teams, and Discord
35 employees · est. 2022 · Mountain View, United States
Side-by-Side Comparison
| Metric | CustomerOS | Thena |
|---|---|---|
| Founded | ||
| Founded | 2022 | 2022 |
| Headquarters | ||
| Headquarters | London, United Kingdom | Mountain View, United States |
| Employees | ||
| Employees | 16 | 35 |
| Industry | ||
| Industry | SaaS | AI |
| Funding Stage | ||
| Funding Stage | Pre-Seed | Seed |
| Total Funding | ||
| Total Funding | Not tracked yet | $7.16M |
| Funding Rounds | ||
| Funding Rounds | 1 | 2 |
| Services | ||
| Services | Not tracked yet | AI and Human Intelligence Ticketing, Slack, Email, and Chat Integration, Automated Ticket Routing and Triage, Building Private/Public Help Centers, Custom Deployment for AI Agents |
| Target Customers | ||
| Target Customers | Not tracked yet | B2B SaaS Companies, Support Teams, Enterprise-level Businesses, Startups Looking to Scale Support |
| Taxonomy | ||
| Taxonomy | Customer-Driven GrowthData-Driven Ideal Customer ProfilesRevenue ForecastingCustomer Lifetime ForecastingCustomer Success ManagementAccount Management +8 | AI Customer SupportB2B Customer EngagementMulti-Channel SupportMessaging Platform IntegrationCustomer Experience TransformationSlack Integration +9 |
| Website | ||
| Website | customeros.ai | thena.ai |
About CustomerOS
CustomerOS (YC S22) is a SaaS startup founded in 2022 with its headquarters located in the United Kingdom. The company's slogan "The Customer-Driven Growth Platform" reflects its core mission of helping businesses achieve growth through customer-centric strategies. The platform provided by Custome...
About Thena
Thena, founded in 2022, is an innovative force within the AI industry, specializing in customer support solutions tailored for B2B teams. Its platform integrates seamlessly across multiple channels, including Slack, email, chat, MS Teams, and Discord, centralizing customer interactions through a sin...
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Compiled from the BounceWatch company index. We last looked at CustomerOS on 12 Sep 2024, and Thena on 24 Mar 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
