Filum.ai
The AI-Powered Unified CX Platform that turns data into exceptional customer experiences.
42 employees · est. 2020 · San Mateo, United States
Hashtag Loyalty
Customer Engagement Platform | Grow your business, one loyal customer at a time.
4 employees · est. 2014 · Mumbai, India
Hashtag Loyalty is the older company (2020 vs 2014); Filum.ai is the larger of the two.
Side-by-Side Comparison
| Metric | Filum.ai | Hashtag Loyalty |
|---|---|---|
| Founded | ||
| Founded | 2020 | 2014 older |
| Headquarters | ||
| Headquarters | San Mateo, United States | Mumbai, India |
| Employees | ||
| Employees | 42 larger | 4 |
| Industry | ||
| Industry | AI, Analytics, Big Data | Analytics, Automation, E-Commerce |
| Funding Stage | ||
| Funding Stage | Seed | Unknown |
| Total Funding | ||
| Total Funding | $1.15M | $3.30M |
| Funding Rounds | ||
| Funding Rounds | 2 | 4 |
| Services | ||
| Services | Sales AI, Service AI, VoC Listening, Customer Journey Mapping, Survey and Review Collection, Text and Call Analysis, Chat Analysis, Automation and Ticket Management | Not tracked yet |
| Target Customers | ||
| Target Customers | E-commerce, Healthcare, Food and Beverage, Education, Technology, Finance & Banking, Retailers | Not tracked yet |
| Taxonomy | ||
| Taxonomy | AI-Powered CX Platform, Customer Experience Management, Omnichannel Inbox, Voice Of Customer, Customer Insights, AI Agents, Real-Time Data Action, Customer Loyalty, Proactive Experiences, Unified Customer Experience, Data-Driven Customer Engagement, Contact Center Solutions, Sales Support, Marketing Automation, Digital Transformation | Customer Engagement Platform, Loyalty Program, Feedback Management, Reservation System, Marketing Automation, Customer Segmentation, Customer Analytics, Retail Technology, Marketing Cloud, Data Capture, Customer Retention, Revenue Growth, Personalized Engagement, Hospitality Industry |
| Website | ||
| Website | filum.ai | hashtagloyalty.com |
About Filum.ai
Filum.ai is a promising startup founded in 2020, offering an AI-powered Unified Customer Experience platform that leverages advanced analytics to enhance customer interactions. Operating within the industries of AI, Analytics, Big Data, and SaaS, this United States-based company has quickly gained t...
About Hashtag Loyalty
Hashtag Loyalty, established in 2014 by Dhruv Dewan, Karan Chechani, and Krishi Fagwani, stands as India's pre-eminent Customer Engagement Platform, primarily serving the hospitality and retail sectors. The platform is engineered to foster customer loyalty, improve retention rates, and ultimately en...
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Funding, hiring, leadership and stack changes at Filum.ai and Hashtag Loyalty — by email.
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Compiled from the BounceWatch company index. We last looked at Filum.ai on 5 Apr 2026, and Hashtag Loyalty on 11 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.