Filum.ai vs Sprinklr
Filum.ai
The AI-Powered Unified CX Platform that turns data into exceptional customer experiences
42 employees · est. 2020 · San Mateo, United States
Sprinklr
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM)
4852 employees · est. 2009 · New York, United States
Sprinklr is the older company (2020 vs 2009); Sprinklr is the larger of the two.
Side-by-Side Comparison
| Metric | Filum.ai | Sprinklr |
|---|---|---|
| Founded | ||
| Founded | 2020 | 2009 older |
| Headquarters | ||
| Headquarters | San Mateo, United States | New York, United States |
| Employees | ||
| Employees | 42 | 4852 larger |
| Industry | ||
| Industry | AI, Analytics, Big Data | Marketing |
| Funding Stage | ||
| Funding Stage | Seed | IPO |
| Total Funding | ||
| Total Funding | $1.15M | $694.50M |
| Funding Rounds | ||
| Funding Rounds | 2 | 9 |
| Services | ||
| Services | Sales AI, Service AI, VoC Listening, Customer Journey Mapping, Survey and Review Collection, Text and Call Analysis, Chat Analysis, Automation and Ticket Management | Sprinklr Service, Sprinklr Insights, Sprinklr Marketing, Sprinklr Social, AI Agents |
| Target Customers | ||
| Target Customers | E-commerce, Healthcare, Food and Beverage, Education, Technology, Finance & Banking, Retailers | CPG Industry, Financial Services, Government Entities, Retail Companies, Technology Sector, Telecommunications, Travel and Hospitality |
| Taxonomy | ||
| Taxonomy | AI-Powered CX PlatformCustomer Experience ManagementOmnichannel InboxVoice Of CustomerCustomer InsightsAI Agents +9 | Unified Customer Experience ManagementAI-native PlatformSocial Media ManagementOmnichannel Contact Center ManagementCustomer Feedback SolutionsMarketing Solutions +9 |
| Website | ||
| Website | filum.ai | sprinklr.com |
About Filum.ai
Filum.ai is a promising startup founded in 2020, offering an AI-powered Unified Customer Experience platform that leverages advanced analytics to enhance customer interactions. Operating within the industries of AI, Analytics, Big Data, and SaaS, this United States-based company has quickly gained t...
About Sprinklr
Sprinklr stands out in the marketing industry as a leader in AI-native Unified Customer Experience Management (Unified-CXM). Founded in 2009 and headquartered in the United States, it provides a comprehensive platform designed to enhance customer experiences across various touchpoints. Functioning...
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Compiled from the BounceWatch company index. We last looked at Filum.ai on 5 Apr 2026, and Sprinklr on 12 Jul 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
