Observe.AI vs Xdroid
Observe.AI
The AI platform for contact centers
359 employees · est. 2017 · Redwood City, United States
Xdroid
AI Interaction Analytics solutions built to drive success and take your CX Operations to the next level
24 employees · est. 2008 · Mechelen, Belgium
Xdroid is the older company (2017 vs 2008); Observe.AI is the larger of the two.
Side-by-Side Comparison
| Metric | Observe.AI | Xdroid |
|---|---|---|
| Founded | ||
| Founded | 2017 | 2008 older |
| Headquarters | ||
| Headquarters | Redwood City, United States | Mechelen, Belgium |
| Employees | ||
| Employees | 359 larger | 24 |
| Industry | ||
| Industry | AI, Big Data, SaaS | AI, Analytics, Information Technology |
| Funding Stage | ||
| Funding Stage | Series C | Not tracked yet |
| Total Funding | ||
| Total Funding | $214.02M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 6 | Not tracked yet |
| Services | ||
| Services | Not tracked yet | VoiceAnalytics, TextAnalytics, AgentAssist, Business Intelligence Solutions, Real-Time Speech Analytics, NPS Prediction |
| Target Customers | ||
| Target Customers | Not tracked yet | Contact Center Managers, Quality Managers, Sales & Marketing Managers, Human Resource Managers, Innovation Managers, Product Managers |
| Taxonomy | ||
| Taxonomy | Conversation IntelligenceContact CenterAI EngineCustomer InteractionsFrontline Team PerformanceWorkflow Automation +6 | AI Interaction AnalyticsCustomer Experience OptimizationVoice And Text AnalyticsOperational Efficiency EnhancementCustomer Behavior InsightsContact Center Performance +8 |
| Website | ||
| Website | observe.ai | xdroid.com |
About Observe.AI
Observe.AI is a Gen AI conversation intelligence platform that provides real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics for contact centers. Utilizing the industry's most accurate contact center LLM, the platform analyzes every customer conver...
About Xdroid
Xdroid stands out as a pioneering player in the realm of AI and Analytics, with a specialized focus on enhancing customer experience through cutting-edge technology. Founded in 2008 and headquartered in Belgium, the company's mission is to transform customer experience and contact center performance...
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Compiled from the BounceWatch company index. We last looked at Observe.AI on 11 Sep 2024, and Xdroid on 11 Jun 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
