Primis CX vs ReturnGO
Primis CX
A robust Customer Experience Platform built to automate cross-border compliance and unify the global customer journey
5 employees · est. 2020 · London, United Kingdom
ReturnGO
The leading open post-purchase platform for sustainable eCommerce
28 employees · est. 2020 · Delaware, United States
ReturnGO is the larger of the two.
1 signal in the last 90 days
Side-by-Side Comparison
| Metric | Primis CX | ReturnGO |
|---|---|---|
| Founded | ||
| Founded | 2020 | 2020 |
| Headquarters | ||
| Headquarters | London, United Kingdom | Delaware, United States |
| Employees | ||
| Employees | 5 | 28 larger |
| Industry | ||
| Industry | E-Commerce, Logistics, Platforms | AI, Big Data, E-Commerce |
| Funding Stage | ||
| Funding Stage | Seed | Acquired |
| Total Funding | ||
| Total Funding | $2.45M | $11.30M |
| Funding Rounds | ||
| Funding Rounds | 3 | 4 |
| Services | ||
| Services | Proactive post-purchase solutions, Tracking management, Shipping optimization, Returns processing, International logistics solutions | Returns Management Platform, Shipping and Tracking Solutions, Exchange Management, Return Coverage and Revenue Streams, API and Integrations |
| Target Customers | ||
| Target Customers | eCommerce brands, Retailers, Businesses seeking logistics solutions, Companies aiming to enhance customer loyalty | eCommerce Brands, Retailers, Logistics Partners, Global Enterprises |
| Taxonomy | ||
| Taxonomy | Customer Experience PlatformDigital ShoppingPost-Purchase ExperienceE-commerce SolutionsSustainability InitiativesLive Updates +8 | Sustainable ECommerceReturns ManagementPost-purchase PlatformWaste ReductionRetail TechnologyE-commerce Sustainability |
| Website | ||
| Website | primis.cx | returngo.ai |
About Primis CX
Primis CX is an innovative force in the realms of E-Commerce, Logistics, and Retail, with a specialization in digital-first customer experience (CX). Founded in 2020 and headquartered in the United Kingdom, this startup is reshaping the post-purchase stage of online retail, aiming to enhance consume...
About ReturnGO
ReturnGO is carving a niche in the eCommerce sphere as The leading open post-purchase platform for sustainable eCommerce. Founded in 2020, this United States-based startup is addressing the significant issue of wasted returns, which costs the industry over $700 billion annually, while also contribut...
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Compiled from the BounceWatch company index. We last looked at Primis CX on 1 Apr 2026, and ReturnGO on 29 May 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.