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Primis CX vs ReturnGO

Primis CX logo

Primis CX

A robust Customer Experience Platform built to automate cross-border compliance and unify the global customer journey

5 employees · est. 2020 · London, United Kingdom

VS
ReturnGO logo

ReturnGO

The leading open post-purchase platform for sustainable eCommerce

28 employees · est. 2020 · Delaware, United States

ReturnGO is the larger of the two.

Side-by-Side Comparison

Primis CX ReturnGO
Founded
2020 2020
Headquarters
London, United Kingdom Delaware, United States
Employees
5 28 larger
Industry
E-Commerce, Logistics, Platforms AI, Big Data, E-Commerce
Funding Stage
Seed Acquired
Total Funding
$2.45M $11.30M
Funding Rounds
3 4
Services
Proactive post-purchase solutions, Tracking management, Shipping optimization, Returns processing, International logistics solutions Returns Management Platform, Shipping and Tracking Solutions, Exchange Management, Return Coverage and Revenue Streams, API and Integrations
Target Customers
eCommerce brands, Retailers, Businesses seeking logistics solutions, Companies aiming to enhance customer loyalty eCommerce Brands, Retailers, Logistics Partners, Global Enterprises
Taxonomy
Customer Experience PlatformDigital ShoppingPost-Purchase ExperienceE-commerce SolutionsSustainability InitiativesLive Updates +8 Sustainable ECommerceReturns ManagementPost-purchase PlatformWaste ReductionRetail TechnologyE-commerce Sustainability
Website
primis.cx returngo.ai
Primis CX logo

About Primis CX

Primis CX is an innovative force in the realms of E-Commerce, Logistics, and Retail, with a specialization in digital-first customer experience (CX). Founded in 2020 and headquartered in the United Kingdom, this startup is reshaping the post-purchase stage of online retail, aiming to enhance consume...

ReturnGO logo

About ReturnGO

ReturnGO is carving a niche in the eCommerce sphere as The leading open post-purchase platform for sustainable eCommerce. Founded in 2020, this United States-based startup is addressing the significant issue of wasted returns, which costs the industry over $700 billion annually, while also contribut...

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Frequently Asked Questions

Primis CX was founded in 2020, based in London, United Kingdom, with 5 employees. Primis CX is an innovative force in the realms of E-Commerce, Logistics, and Retail, with a specialization in digital-first customer experience (CX). Founded in 2020 and headquartered in the United Ki. ReturnGO was founded in 2020, based in Delaware, United States, with 28 employees. ReturnGO is carving a niche in the eCommerce sphere as The leading open post-purchase platform for sustainable eCommerce. Founded in 2020, this United States-based startup is addressing the significan.
Primis CX has raised $2.45M and ReturnGO $11.30M. Latest stage: Primis CX Seed, ReturnGO Acquired.
Both work in E-Commerce, Platforms and SaaS.

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Compiled from the BounceWatch company index. We last looked at Primis CX on 1 Apr 2026, and ReturnGO on 29 May 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.

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