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Primis CX logo — We provide an innovative and live Customer Experience Platfo...

Primis CX

We provide an innovative and live Customer Experience Platform. Pioneering the next generation of Digital Shopping.

Founded 2020 United Kingdom London, United Kingdom 10 employees Seed Total: $2.45M E-Commerce, Logistics +3

General Information

Company Name Primis CX
Founded Year 2020
Location United Kingdom London, United Kingdom +3
Employees 10
Industries E-Commerce, Logistics, Platforms +2
Funding Stage Seed
Social

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About Primis CX

Primis CX is an innovative force in the realms of E-Commerce, Logistics, and Retail, with a specialization in digital-first customer experience (CX). Founded in 2020 and headquartered in the United Kingdom, this startup is reshaping the post-purchase stage of online retail, aiming to enhance consumer-retailer interactions for sustained engagement.

Their platform offers tools including live delivery updates, customizable delivery slots, targeted product recommendations, and personalized, event-driven emails. These features are designed with sustainability in mind, adding options like tree planting and direct carbon offsetting.

Primis CX previously secured a £2.00M Seed Round investment, led by Fuel Ventures on the 26th of January, 2024. This capital injection is poised to propel their mission of pioneering the next generation of digital shopping experiences.

Taxonomy: Customer Experience Platform, Digital Shopping, Post-Purchase Experience, E-commerce Solutions, Sustainability Initiatives, Live Updates, Delivery Management, Product Recommendations, Personalized Communications, Carbon Offsetting, Tree Planting Initiatives, Customer Journey Mapping, Customer Retention, Loyalty Enhancement

Services & Products

Proactive post-purchase solutions
Tracking management
Shipping optimization
Returns processing
International logistics solutions

Target Customers

eCommerce brands Retailers Businesses seeking logistics solutions Companies aiming to enhance customer loyalty

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round £2.00M 1
Fuel Ventures
26 Jan 2024
Pre Seed Round £450.00K 2
Frontline Ventures Haatch Ventures
22 Feb 2022
Pre Seed Round Unknown 1
MOHARA
01 Oct 2020

Primis CX Alternatives & Competitors

Primis CX vs
BOXIA
BOXIA France

Smart shipment tracking technology to provide the best post-purchase experience 📦

12 employees
Analytics, Information Technology
Primis CX vs
FenixCommerce
FenixCommerce United States

Fuel Your eCommerce Success: Ship Smarter, Deliver Better, Profit More

Seed
64 employees
E-Commerce, Information Technology
Primis CX vs
Shiprocket
Shiprocket India

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Selle...

Series Unknown
1721 employees
Advertising, E-Commerce

FAQ About Primis CX

We provide an innovative and live Customer Experience Platform. Pioneering the next generation of Digital Shopping.
Primis CX was founded in 2020.
Primis CX is headquartered in London, United Kingdom.
Primis CX operates in the following industries: E-Commerce, Logistics, Platforms, Retail, SaaS.
Primis CX has approximately 10 employees.
Primis CX has completed 3 funding rounds, raising a total of $2.45M. The latest funding stage is Seed.
Primis CX offers: Proactive post-purchase solutions, Tracking management, Shipping optimization, Returns processing, International logistics solutions.
Top alternatives and competitors to Primis CX include BOXIA, FenixCommerce, Shiprocket, Shiprocket, Pinnacle Cart. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Primis CX and BOXIA are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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