Proto vs Zendesk AI agents (Ultimate)
-logo.jpg "Zendesk AI agents (Ultimate)"){kind=logo}
Zendesk AI agents (Ultimate)
The customer support automation platform you won't outgrow. Powered by AI. Built for CX
235 employees · est. 2017 · Berlin, Germany
Zendesk AI agents (Ultimate) is the older company (2018 vs 2017); Zendesk AI agents (Ultimate) is the larger of the two.
Side-by-Side Comparison
| Metric | Proto | Zendesk AI agents (Ultimate) |
|---|---|---|
| Founded | ||
| Founded | 2018 | 2017 older |
| Headquarters | ||
| Headquarters | Waterloo, Canada | Berlin, Germany |
| Employees | ||
| Employees | 35 | 235 larger |
| Industry | ||
| Industry | AI, Information Technology, Internet | AI, Information Technology, Messaging and Telecommunications |
| Funding Stage | ||
| Funding Stage | Series A | Non Equity Assistance |
| Total Funding | ||
| Total Funding | $5.60M | $27.17M |
| Funding Rounds | ||
| Funding Rounds | 3 | 7 |
| Services | ||
| Services | Not tracked yet | AI-driven customer service, Automated customer inquiry resolution, Integrated analytics and reporting, Knowledge management systems, Scalable contact center solutions |
| Target Customers | ||
| Target Customers | Not tracked yet | Startups, Retail, Financial Services, Technology Firms, Government Agencies, Media and Entertainment, Educational Institutions, Manufacturing, Healthcare, Telecommunications |
| Taxonomy | ||
| Taxonomy | AI Customer ExperienceChatbotsNatural Language ProcessingCustomer SupportRegTechFinancial Inclusion +3 | AI-Powered ChatbotsConversational AIDeep LearningIntelligent Virtual AssistantNatural Language ProcessingContact Center Automation +6 |
| Website | ||
| Website | proto.cx | ultimate.ai |
About Proto
Proto, founded in 2018, stands as the premier platform for generative AICX, specializing in local languages. Headquartered in Waterloo, Canada, Proto is an innovative force in the AI, Information Technology, and Internet sectors, with operations extending across Latin America, Africa, and Asia. The...
About Zendesk AI agents (Ultimate)
Zendesk AI agents (Ultimate), founded in 2017 and headquartered in Germany, specializes in the development of AI-driven solutions within the AI, Information Technology, Messaging and Telecommunications, and SaaS industries. Now part of Zendesk, the company focuses on enhancing customer experience (C...
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Compiled from the BounceWatch company index. We last looked at Proto on 12 Sep 2024, and Zendesk AI agents (Ultimate) on 20 Jul 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
