Shipup vs ZigZag Global
Shipup
Transform your one-time customers into lifelong brand ambassadors thanks to your post-purchase experience
51 employees · est. 2016 · Paris, France
ZigZag Global
ZigZag is the world’s most connected post-purchase and returns network
182 employees · est. 2015 · London, United Kingdom
ZigZag Global is the older company (2016 vs 2015).
Side-by-Side Comparison
| Metric | Shipup | ZigZag Global |
|---|---|---|
| Founded | ||
| Founded | 2016 | 2015 older |
| Headquarters | ||
| Headquarters | Paris, France | London, United Kingdom |
| Employees | ||
| Employees | 51 | 182 |
| Industry | ||
| Industry | Advertising, E-Commerce, Retail | Marketing |
| Funding Stage | ||
| Funding Stage | Series A | Acquired |
| Total Funding | ||
| Total Funding | $7.29M | $19.80M |
| Funding Rounds | ||
| Funding Rounds | 4 | 6 |
| Services | ||
| Services | E-commerce delivery management, Customer engagement solutions, Logistics optimization, Order tracking and communication, Return management solutions | returns portal, live exchanges, refund to store credit, reporting hub, returns in WhatsApp, carrier claims management, Shopify returns and exchanges app |
| Target Customers | ||
| Target Customers | E-commerce brands, Online retailers, Logistics companies, Customer support teams | e-commerce retailers, fashion industry, logistics companies, 3PL providers, marketplaces, small to large enterprises, international retailers |
| Taxonomy | ||
| Taxonomy | Post-purchase ExperienceE-commerce Tracking SoftwareCustomer ExperienceDelivery ExperienceOperational OptimizationReturns Management | Post-Purchase JourneyReturns ManagementECommerce SolutionsSupply Chain OptimizationReverse LogisticsReturns Network +9 |
| Website | ||
| Website | shipup.co | zigzag.global |
About Shipup
Shipup is a Paris-based startup that specializes in enhancing the post-purchase experience for online retailers worldwide. Their mission is to transform one-time customers into lifelong brand ambassadors by delivering consistent and proactive communication beyond the point of purchase, including del...
About ZigZag Global
ZigZag Global, founded in 2015, is positioned as the world’s most connected post-purchase and returns network, efficiently serving eCommerce retailers. With its headquarters in the United Kingdom, ZigZag leverages an expansive infrastructure that links major retailers to a global network of over 220...
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Compiled from the BounceWatch company index. We last looked at Shipup on 25 Mar 2025, and ZigZag Global on 21 Jun 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
