Birdie logo — Beyond customer intelligence — Connecting CX to revenue, ret...

Birdie

Beyond customer intelligence — Connecting CX to revenue, retention, and growth

Founded 2019 United States Palo Alto, United States 63 employees Seed Total: $8.57M AI, Analytics +3

General Information

Company Name Birdie
Founded Year 2019
Location United States Palo Alto, United States
Founders / Decision Makers
Team member Team member
Employees 63
Industries AI, Analytics, Big Data +2
Funding Stage Seed
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Tiered Pricing, Usage Based
Social

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About Birdie

Birdie, founded in 2019, is an emerging player headquartered in the United States that operates in the AI, Analytics, Big Data, Internet, and Machine Learning sectors. The company's slogan, "AI-driven insights to optimize the customer journey and boost sales," succinctly encapsulates its mission to enhance decision-making processes through customer feedback.

Its platform centralizes and analyzes feedback from multiple sources, allowing businesses to convert qualitative data into actionable insights rapidly. By employing AI to filter and categorize data, Birdie equips teams with the intelligence needed to align product strategies and stakeholder expectations.

As of its last funding event, Birdie secured a $7.00M Seed Round on February 10, 2022. This round saw participation from notable investors such as Fusion Fund, Illuminate Ventures, Endeavor Catalyst, SoftBank Capital, Scale-Up Ventures, and Astella, indicating significant investor confidence in its growth trajectory.

Taxonomy: Feedback Analytics, AI-powered Platform, Customer Feedback, Natural Language Processing, Strategic Input

Services & Products

Customer Intelligence Platform
AI-driven Quality Assurance
Voice of Customer Insights
Quality Management
Customer Feedback Categorization

Target Customers

CX Leaders Product Leaders Quality & Operations Leaders Technical Leaders Fintech Enterprises Digital-native Enterprises Marketplace Services

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round $7.00M 6
Fusion Fund, Illuminate Ventures +4
10 Feb 2022
Pre Seed Round $1.10M 1
Astella
18 Aug 2020
Non Equity Assistance $50.00K 1
Samsung Electronics
01 May 2019
Angel Round $420.00K 1
DGF Investimentos
03 Jan 2019
Venture Round Undisclosed 1
Bossanova Investimentos
01 Nov 2018

Birdie Alternatives & Competitors

View All Alternatives
Birdie vs
Artiwise
Artiwise Turkey

Sustainable Customer Satisfaction with Artificial Intelligence

Seed
38 employees
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Birdie vs
LoopVOC
LoopVOC United States

Voice of the Customer software and services to help B2B SaaS companies use feedback to make smarter,...

5 employees
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Birdie vs
Kapiche
Kapiche Australia

Kapiche is a feedback analytics platform that delivers instant insights with zero set up or manual c...

Series A
20 employees
AI, Analytics

FAQ About Birdie

Beyond customer intelligence — Connecting CX to revenue, retention, and growth
Birdie was founded in 2019.
Birdie is headquartered in Palo Alto, United States.
Birdie operates in AI, Analytics, Big Data, Internet and Machine Learning. Its work centres on Feedback Analytics, AI-powered Platform, Customer Feedback and Natural Language Processing. Its customers include CX Leaders, Product Leaders and Quality & Operations Leaders.
Birdie has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Usage Based.
Birdie has approximately 63 employees.
Birdie has completed 5 funding rounds, raising a total of $8.57M. The latest funding stage is Seed.
Birdie offers: Customer Intelligence Platform, AI-driven Quality Assurance, Voice of Customer Insights, Quality Management, Customer Feedback Categorization.
Top alternatives and competitors to Birdie include Artiwise, LoopVOC, Kapiche, SentiSum, Unwrap. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Birdie and Artiwise are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Birdie, https://bouncewatch.com/company/birdie-1, updated 21 July 2026. When citing, please name BounceWatch and link this page.

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