Boston, United States
Cogito Corp, with its slogan "Cogito enhances employee performance, increases customer satisfaction, and improves companies’ bottom lines through AI," leverages advanced AI technology to transform customer interactions. Established in 2007, this United States-based company blends Emotion and Conversation AI to offer a platform that provides real-time coaching for contact center agents and supervisory oversight of live dialogues, irrespective of location.
The platform is designed to enhance the emotional intelligence of agents at leading enterprises, thereby boosting sales, service quality, and care. Backed by investors such as OpenView Ventures, Romulus Capital, and Salesforce Ventures, Cogito continues to innovate from its base in Boston, MA. With a recent Venture Round investment on 24 October 2023 from Safar Partners, Goldman Sachs Asset Management, Schechter, Telcom Ventures, and Lions Capital, Cogito is well-positioned to further its mission of driving customer success and enhancing productivity across industries like AI, Automation, CRM and Sales, and Machine Learning.
Decagon
