Cogito Corp
Cogito enhances employee performance, increases customer satisfaction, and improves companies’ bottom lines through AI.
84 employees · est. 2007 · Boston, United States
Directly
Redefine your customer service strategy with cutting-edge AI and on-demand solutions for the modern enterprise.
363 employees · est. 2011 · San Francisco, United States
Cogito Corp is the older company (2007 vs 2011); Directly is the larger of the two.
Side-by-Side Comparison
| Metric | Cogito Corp | Directly |
|---|---|---|
| Founded | ||
| Founded | 2007 older | 2011 |
| Headquarters | ||
| Headquarters | Boston, United States | San Francisco, United States |
| Employees | ||
| Employees | 84 | 363 larger |
| Industry | ||
| Industry | AI, Automation, CRM and Sales | AI, Enterprise Software, Machine Learning |
| Funding Stage | ||
| Funding Stage | Series Unknown | Series Unknown |
| Total Funding | ||
| Total Funding | $155.72M | $66.75M |
| Funding Rounds | ||
| Funding Rounds | 12 | 7 |
| Services | ||
| Services | AI-powered Quality Assurance, Customer Self-Service Solutions, Real-time CX & EX Monitoring, Agent Coaching and Mentoring, Fraud and Security Investigation Tools | Not tracked yet |
| Target Customers | ||
| Target Customers | Banking, Insurance, Public Sector, Retail, Telecommunications, Contact Centers, Financial Services | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Emotion AI, Conversation AI, Real-time Coaching, Contact Center Solutions, Employee Performance, Behavioral Science, Voice Analytics, Customer Experience Monitoring, Emotional Intelligence, Speech Analytics, Customer Care, Augmented Intelligence, Behavioral Signals | AI-driven Customer Support, On-demand Solutions, Contact Center Automation, Customer Experience Enhancement, CSAT Improvement, Elastic Customer Support, Community Expert Engagement, AI And Human Support Integration, Cost Reduction In Customer Service, Virtual Agent Integration, CRM Integration, Expert-driven AI, Gig Economy In Customer Support, Customer Support Automation, Messaging Application Integration |
| Website | ||
| Website | cogitocorp.com | directly.com |
About Cogito Corp
Cogito Corp, with its slogan "Cogito enhances employee performance, increases customer satisfaction, and improves companies’ bottom lines through AI," leverages advanced AI technology to transform customer interactions. Established in 2007, this United States-based company blends Emotion and Convers...
About Directly
Directly is a San Francisco-based startup focused on revolutionizing customer service using AI and on-demand solutions. Founded in 2011, the company collaborates with global giants like Airbnb, Microsoft, and Samsung, enhancing customer experiences by up to 20% improvement in CSAT scores, while redu...
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BounceWatch watches Cogito Corp and Directly for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Cogito Corp and Directly — by email.
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Compiled from the BounceWatch company index. We last looked at Cogito Corp on 29 Aug 2025, and Directly on 31 Jul 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
