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Neople logo — AI agents designed for the customer support teams who run th...

Neople

AI agents designed for the customer support teams who run them

Founded 2023 The Netherlands The Netherlands 23 employees Total: $7.50M AI, Automation +2

General Information

Company Name Neople
Founded Year 2023
Location The Netherlands The Netherlands
Employees 23
Industries AI, Automation, SaaS +1
Business Model B2B, SaaS, API
Revenue Model Subscription, Usage Based, Service Fee
Offices as of Sep 2026
's-hertogenbosch, The Netherlands Amsterdam, The Netherlands Berlin, Germany
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Feature Release Oct 13, 2026

Neople launched a new feature called "Authors", making it easier for teams to see who wrote each line of instruction and who requested edits within their platform.

Pricing Changed Oct 07, 2026

Neople changed the terms of its plan (priced at €1,500/month) from 'Great for ecommerce and retail teams' to 'Great for support teams'.

Homepage Update

Significant changes detected on company website (56.3% content change).

Event Participation Sep 22, 2026

Neople's CEO, Hans de Penning, is participating in the SaaS Summit Benelux tomorrow to share a teaser about something big.

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About Neople

Neople, an innovative startup founded in 2023, is redefining the customer support landscape with its advanced AI solutions. The company operates out of The Netherlands and focuses on industries such as AI, Automation, SaaS, and CRM and Sales. Their slogan, "AI agents designed for the customer support teams who run them," encapsulates their mission succinctly.

Neople distinguishes itself by seamlessly integrating AI-powered agents into existing customer service frameworks. These agents manage repetitive tasks like WISMO, returns, and FAQs, allowing human teams to concentrate on more complex challenges. The platform offers clients comprehensive control and transparency through its proprietary Neople Studio.

With an impressive track record, including partnerships with over 125 support teams across Europe, Neople is compliant with key regulations such as ISO 27001 and GDPR, and is ready for the upcoming AI Act. The company's potential is underscored by a recent €6.00M Early VC investment, backed by investors like Newion, Simon Capital, Curiosity VC, and Peak.

Business keywords: AI agents, customer support automation, e-commerce solutions, customer experience management, AI solutions, contact center optimization, intelligent automation, GDPR compliance, ISO 27001 certification, European data residency, AI Act compliance, AI-driven workflows, business process automation

Services & Products

AI customer support automation
Workflow management integration
Data compliance and security management

Target Customers

European brands Customer support teams Businesses looking for automation solutions

Pricing

as listed on Oct 15, 2026

€1,500–4,500/month

  • Great for support teams where we help you put the top workflows live.: €1,500/month
  • Great for teams that want us to keep running and optimizing every workflow.: €4,500/month
Neople's pricing page

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Early VC €6.00M 4
Newion Simon Capital Curiosity VC
Newion, Simon Capital +2
01 Jun 2024
Early VC €1.50M 2
Curiosity VC
Curiosity VC, Peak
01 Jun 2023

Latest News

View All
Dutch disruptors: 10 of the most promising startups in the Netherlands you should keep and eye on — Eu-startups
Dutch disruptors: 10 of the most promising startups in the Netherlands you should keep and eye on
Eu-startups Feb 17, 2025
AI customer assistant provider Neople secures €6M — Tech
AI customer assistant provider Neople secures €6M
Tech Jun 04, 2024

Neople Alternatives & Competitors

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FAQ About Neople

AI agents designed for the customer support teams who run them
Neople was founded in 2023.
Neople is headquartered in The Netherlands. As of Sep 2026, it also has offices in 's-hertogenbosch, The Netherlands, Amsterdam, The Netherlands and Berlin, Germany.
Neople operates in AI, Automation, SaaS and CRM and Sales. Its work centres on AI agents, customer support automation, e-commerce solutions and customer experience management. Its customers include European brands, Customer support teams and Businesses looking for automation solutions.
Neople has a B2B, SaaS and API business model. Its revenue comes from Subscription, Usage Based and Service Fee.
As listed on Neople's pricing page on Oct 15, 2026: €1,500–4,500/month (Great for support teams where we help you put the top workflows live.: €1,500/month; Great for teams that want us to keep running and optimizing every workflow.: €4,500/month).
Neople has approximately 23 employees.
Neople has completed 2 funding rounds, raising a total of $7.50M.
Neople offers: AI customer support automation, Workflow management integration, Data compliance and security management.
Top alternatives and competitors to Neople include Intercom, Question Base, Aircall, Zapier, Spot. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Neople and Intercom are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Neople, https://bouncewatch.com/company/neople-2, updated 7 October 2026. When citing, please name BounceWatch and link this page.

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