Bright Pattern vs LiveVox
Bright Pattern
World’s First Omni-Enterprise Contact Center Platform
97 employees · est. 2010 · South San Francisco, United...
LiveVox
A Proven Cloud Contact Center Platform
242 employees · est. 2000 · San Francisco, United States
LiveVox is the older company (2010 vs 2000); LiveVox is the larger of the two.
Side-by-Side Comparison
| Metric | Bright Pattern | LiveVox |
|---|---|---|
| Founded | ||
| Founded | 2010 | 2000 older |
| Headquarters | ||
| Headquarters | South San Francisco, United States | San Francisco, United States |
| Employees | ||
| Employees | 97 | 242 larger |
| Industry | ||
| Industry | Enterprise Software | Computing, Enterprise Software, SaaS |
| Funding Stage | ||
| Funding Stage | Series A | Venture round |
| Total Funding | ||
| Total Funding | $9.50M | $12.10M |
| Funding Rounds | ||
| Funding Rounds | 4 | 4 |
| Taxonomy | ||
| Taxonomy | Omnichannel PlatformContact Center TechnologyCustomer Service InteractionsEnterprise-gradeOmnichannel DesktopCustomer Journey History +9 | Cloud Contact CenterCCaaS PlatformOmnichannel CommunicationsContact Center CRMWorkforce Engagement ManagementAgent Productivity +6 |
| Website | ||
| Website | brightpattern.com | livevox.com |
About Bright Pattern
Bright Pattern is the provider of the World’s First Omni-Enterprise Contact Center Platform. Founded in 2010 and headquartered in the United States, their all-in-one solution redefines customer service interactions with ease, efficiency, and personalization. Setting them apart are their omnichannel...
About LiveVox
LiveVox is a Nasdaq-listed company that provides a proven cloud CCaaS platform to help businesses enhance customer engagement and improve their contact center performance. The platform offers omnichannel communications, AI, a contact center CRM, and workforce engagement management tools, all seamles...
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Compiled from the BounceWatch company index. We last looked at Bright Pattern on 15 Sep 2024, and LiveVox on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.