Bright Pattern
World’s First Omni-Enterprise Contact Center Platform
97 employees · est. 2010 · South San Francisco, United...
Vocalcom is the older company (2010 vs 1995); Vocalcom is the larger of the two.
Side-by-Side Comparison
| Metric | Bright Pattern | Vocalcom |
|---|---|---|
| Founded | ||
| Founded | 2010 | 1995 older |
| Headquarters | ||
| Headquarters | South San Francisco, United States | Courbevoie, France |
| Employees | ||
| Employees | 97 | 229 larger |
| Industry | ||
| Industry | Enterprise Software | SaaS, Telecom |
| Funding Stage | ||
| Funding Stage | Series A | Private Equity |
| Total Funding | ||
| Total Funding | $9.50M | $75.00M |
| Funding Rounds | ||
| Funding Rounds | 4 | 2 |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Omnichannel Platform, Contact Center Technology, Customer Service Interactions, Enterprise-grade, Omnichannel Desktop, Customer Journey History, Personalized Conversations, Omnichannel Conversations, Quality Management, Omni-enterprise CX, AI-powered Contact Center, Cloud Platform, Customer Service Management, Predictive Dialer, Inbound Contact Center | Omnichannel Contact Center Solutions, Cloud Contact Center Solutions, Sales/Telemarketing, Debt Collection, CRM Integration, Salesforce CTI, Customer Engagement, Omnichannel Customer Experience, Sales Acceleration Technology, Digital And Mobile Marketing, Real-time Feedback Management, Multi-channel Routing, PCI DSS-compliant, Customer Interaction Applications |
| Website | ||
| Website | brightpattern.com | vocalcom.com |
About Bright Pattern
Bright Pattern is the provider of the World’s First Omni-Enterprise Contact Center Platform. Founded in 2010 and headquartered in the United States, their all-in-one solution redefines customer service interactions with ease, efficiency, and personalization. Setting them apart are their omnichannel...
About Vocalcom
Vocalcom is a SaaS startup, founded in 1996 and headquartered in France, offers omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. The company's slogan "Omnichannel Contact Center Solutions" reflects their focus on providing seamless c...
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BounceWatch watches Bright Pattern and Vocalcom for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Bright Pattern and Vocalcom — by email.
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Compiled from the BounceWatch company index. We last looked at Bright Pattern on 15 Sep 2024, and Vocalcom on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.