Chattermill
Turn customer feedback from every channel into insights that drive better products, greater retention, and deep loyalty.
75 employees · est. 2015 · London, United Kingdom
EdgeTier
The Customer Conversation Intelligence Platform that helps you understand and improve your customer experience.
60 employees · est. 2015 · Ireland
Side-by-Side Comparison
| Metric | Chattermill | EdgeTier |
|---|---|---|
| Founded | ||
| Founded | 2015 | 2015 |
| Headquarters | ||
| Headquarters | London, United Kingdom | Ireland |
| Employees | ||
| Employees | 75 | 60 |
| Industry | ||
| Industry | Not tracked yet | AI, Analytics, Information Technology |
| Funding Stage | ||
| Funding Stage | Series B | Series A |
| Total Funding | ||
| Total Funding | $41.80M | $7.50M |
| Funding Rounds | ||
| Funding Rounds | 6 | 2 |
| Services | ||
| Services | AI-native feedback analysis platform, Customer feedback analytics, Product experience analytics, Speech analytics, Social CX analytics | Conversational Intelligence, Anomaly detection, Customer insights, Agent QA & coaching, Chat & Email Handling, Platform integration |
| Target Customers | ||
| Target Customers | Customer experience teams, Product strategy teams, Customer support teams, Retail and ecommerce businesses, Financial services firms, Travel and hospitality industries, Consumer subscription services, Utilities companies | Customer service teams, Retail, Utilities, Travel, Gaming companies |
| Taxonomy | ||
| Taxonomy | Customer Experience Intelligence, Feedback Analysis, Customer Insights, AI-powered Insights, Deep Learning, Natural Language Processing, Customer Feedback Analytics, Text Analytics, Voice Of The Customer, Customer Loyalty, Customer Retention, Brand Advocacy, Customer Touchpoints Analysis | Customer Conversation Intelligence, Customer Support Analytics, Predictive Models, Customer Experience Improvement, Agent Performance Improvement, Data-driven Decision Making, Automated Agent Assistant, Natural Language Processing, Sentiment Analysis, Customer Feedback Analysis, Customer Simulation, Contact Centre Optimization |
| Website | ||
| Website | chattermill.com | edgetier.com |
About Chattermill
Chattermill, founded in 2015 and headquartered in the United Kingdom, is a leading customer experience intelligence platform. The company is dedicated to transforming customer feedback from various channels into actionable insights using advanced AI technologies. The platform consolidates data from...
About EdgeTier
EdgeTier is an AI and analytics startup based in Ireland, founded in 2015. The company's mission is to transform customer support into an insights engine by utilizing Generative AI and proprietary models to analyze customer interactions in real-time. This approach provides actionable insights to sup...
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Compiled from the BounceWatch company index. We last looked at Chattermill on 27 Apr 2026, and EdgeTier on 24 Feb 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.