EdgeTier vs Loris
EdgeTier
The Customer Conversation Intelligence Platform that helps you understand and improve your customer experience
60 employees · est. 2015 · Ireland
Loris
Loris provides customer insight and quality improvement across your entire Customer Experience
53 employees · est. 2018 · New York, United States
EdgeTier is the older company (2015 vs 2018).
Side-by-Side Comparison
| Metric | EdgeTier | Loris |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2018 |
| Headquarters | ||
| Headquarters | Ireland | New York, United States |
| Employees | ||
| Employees | 60 | 53 |
| Industry | ||
| Industry | AI, Analytics, Information Technology | AI, IT, SaaS |
| Funding Stage | ||
| Funding Stage | Series A | Series A |
| Total Funding | ||
| Total Funding | $7.50M | $19.14M |
| Funding Rounds | ||
| Funding Rounds | 2 | 3 |
| Services | ||
| Services | Conversational Intelligence, Anomaly detection, Customer insights, Agent QA & coaching, Chat & Email Handling, Platform integration | Not tracked yet |
| Target Customers | ||
| Target Customers | Customer service teams, Retail, Utilities, Travel, Gaming companies | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Customer Conversation IntelligenceCustomer Support AnalyticsPredictive ModelsCustomer Experience ImprovementAgent Performance ImprovementData-driven Decision Making +6 | AI PlatformCustomer InsightQuality ImprovementReal-time InsightsCustomer ConversationsProactive Guidance +6 |
| Website | ||
| Website | edgetier.com | loris.ai |
About EdgeTier
EdgeTier is an AI and analytics startup based in Ireland, founded in 2015. The company's mission is to transform customer support into an insights engine by utilizing Generative AI and proprietary models to analyze customer interactions in real-time. This approach provides actionable insights to sup...
About Loris
Loris: Loris, a SaaS startup founded in 2018 in the United States, recently secured a significant $12.00M Series A investment on 26 April 2022 from notable investors including Vertex Ventures, Floodgate, Bow Capital, and ServiceNow. The company’s slogan, "Loris provides customer insight and quality...
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Compiled from the BounceWatch company index. We last looked at EdgeTier on 24 Feb 2025, and Loris on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
