Gorgias vs VOX
Gorgias
The conversational AI platform for ecommerce that drives sales and resolves support inquiries
515 employees · est. 2015 · San Francisco, United States
Gorgias is the older company (2015 vs 2020); Gorgias is the larger of the two.
21 signals in the last 90 days
Side-by-Side Comparison
| Metric | Gorgias | VOX |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2020 |
| Headquarters | ||
| Headquarters | San Francisco, United States | Malaysia |
| Employees | ||
| Employees | 515 larger | 29 |
| Industry | ||
| Industry | Marketing | AI, B2B, SaaS |
| Funding Stage | ||
| Funding Stage | Series C | Seed |
| Total Funding | ||
| Total Funding | $101.40M | $350.00K |
| Funding Rounds | ||
| Funding Rounds | 7 | 2 |
| Services | ||
| Services | AI-Powered Customer Support, Unified Helpdesk Platform, Ecommerce Platform Integrations, Automation of Support Tickets | Voice-activated applications, Speech-based virtual assistants, Multi-channel messaging solutions, Predictive modeling for customer insights, Generative AI for enterprise productivity |
| Target Customers | ||
| Target Customers | Shopify Brands, Ecommerce Businesses, Enterprise Clients, Retailers in Clothing & Apparel, Subscriptions, Beauty & Cosmetics, Health & Wellness | Forward-thinking brands, Enterprises in Retail and F&B, Finance & Banking sectors, Technology companies, Customers seeking humanlike tech experiences |
| Taxonomy | ||
| Taxonomy | Conversational AIEcommerce PlatformCustomer Service AutomationShopify IntegrationPersonalized SupportOmnichannel Support +7 | Conversational AICustom ML ModelsIntent-Based ApplicationsGen-AI TechnologiesB2B SaaSCustomer Support Automation +9 |
| Website | ||
| Website | gorgias.com | thevoxasia.com |
About Gorgias
Gorgias is a conversational AI platform for ecommerce that focuses on driving sales and resolving support inquiries. Headquartered in San Francisco, United States, Gorgias serves the needs of both small and large ecommerce businesses. Founded in 2015, Gorgias offers AI-powered customer support and...
About VOX
VOX, founded in 2020 and headquartered in Malaysia, is positioning itself as a pioneer in the realm of conversational AI with its slogan, "The future of communication". Specializing in AI, B2B, and SaaS, VOX focuses on advancing enterprise interactions through custom ML models, intent-based applicat...
Also comparing in this category
Comparing more than these two?
Get Gorgias, VOX and up to nine more competitors side by side in one PDF: team, funding, traffic and every dated move of the last six months. Every company is re-checked on the day you order.
How does Gorgias compare?
A PDF of Gorgias and up to 10 competitors you pick: team, funding, traffic and every dated move of the last 90 days. Each company is re-checked on the day you order, so it is current.
This takes a few seconds: we look beyond our own index too.
Rival Readout
Comparing competitors? We do this properly.
10 rivals, 90 days of dated moves in 7 business days: a ranked list of what matters, each with its source, ending in a 60-minute readout with your team.
Frequently Asked Questions
Compare Gorgias with someone else
Start typing a company name or domain.
Related Comparisons
Compiled from the BounceWatch company index. We last looked at Gorgias on 9 Oct 2026, and VOX on 24 Nov 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
