Hello Customer
The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence.
31 employees · est. 2015 · Ghent, Belgium
Surveypal
Listen to every voice, capture every insight with Surveypal Customer Experience Solutions
16 employees · est. 2007 · Helsinki, Finland
Surveypal is the older company (2015 vs 2007).
2 signals in the last 90 days
Side-by-Side Comparison
| Metric | Hello Customer | Surveypal |
|---|---|---|
| Founded | ||
| Founded | 2015 | 2007 older |
| Headquarters | ||
| Headquarters | Ghent, Belgium | Helsinki, Finland |
| Employees | ||
| Employees | 31 | 16 |
| Industry | ||
| Industry | AI, EdTech, Media | Automation, IT |
| Funding Stage | ||
| Funding Stage | Unknown | Seed |
| Total Funding | ||
| Total Funding | $8.50M | $1.00M |
| Funding Rounds | ||
| Funding Rounds | 3 | 2 |
| Services | ||
| Services | Customer Feedback Collection, AI-Powered Analysis, Omnichannel Integration, Actionable Insights Reporting, CX Performance Benchmarking, Feedback to Action Loop Closure | Survey Tool, CXM Platform, Feedback Aggregation, Sentiment and Text Analysis, Reporting and Insights |
| Target Customers | ||
| Target Customers | Retail, Banking, Insurance, Telecommunications, Utilities, CX Professionals | Retail & eCommerce, Healthcare, Hotels & Lodging, Insurance, Enterprises seeking to enhance customer experience |
| Taxonomy | ||
| Taxonomy | AI-powered PlatformVoice Of CustomerCustomer Experience ManagementFeedback AnalysisReal-time FeedbackCustomer Insights +9 | Customer Experience ManagementCustomer Feedback ManagementVoice Of The CustomerFeedback SurveysCustomer Feedback InsightsSentiment Analysis +8 |
| Website | ||
| Website | hellocustomer.com | surveypal.com |
About Hello Customer
Hello Customer, founded in 2015 and headquartered in Belgium, is an innovative player in the AI landscape, focusing on enhancing the Customer Experience through its AI-powered Voice of Customer platform. Their slogan, "The AI platform to centralize and analyze feedback, prioritize actions and take d...
About Surveypal
Surveypal, a Finland-based company founded in 2007, is making its mark in the Automation and IT industries with its cutting-edge Customer Experience Solutions. Their slogan, "Listen to every voice, capture every insight with Surveypal Customer Experience Solutions," distinctly underscores their comm...
Also comparing in this category
We will tell you when either one moves
BounceWatch watches Hello Customer and Surveypal for new funding, fast hiring, new executives and a change of software vendor. When one happens, it is in your next e-mail.
Get notified when Hello Customer or Surveypal moves
Funding, new markets, leadership changes, hiring surges — one e-mail, only when something happens.
Frequently Asked Questions
Compare Hello Customer with someone else
Start typing a company name or domain.
Compiled from the BounceWatch company index. We last looked at Hello Customer on 6 Jul 2026, and Surveypal on 4 Mar 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
